FANTASTIC!!

I ordered a wheel & tire package online and it was super easy to pick exactly what I wanted. Calculated the total for me, and they had free shipping.

They ran into a problem with my debit card, (it had been hot-carded to prevent identity theft - everyone's doing it, haha) so they called the day after I placed the order. I talked to a really nice guy customer service guy, I apologized for not checking it before, asked him what they needed me to do. He asked for the 800# for my bank, and asked me to call the bank and ask some general questions, among few other things, before he called.

I had been having a really crappy day and said that non-chalantly as I was scrambling to get him the number, and apologized for my discombobulation. He was all concerned and said "Oh I'm sorry to hear that ma'am! If you just get me the number, I can take care of it all for you. You shouldn't even need to call. I will call and confirm the charge and we'll get your wheels shipped out today. I hope you have a better day!"

WOW! Talk about customer service!

They sent me the tracking # for it and I followed it, expecting my wheels in about 2 weeks. Nope, I got them the following week. How friggin' awesome!!!