HI,

Slim kit is just the ballast that is half the size of the other, so if you have smaller space in the front, you may want to get the slim ballast kit for easy installation. Thanks~

michelle

 

All orders placed before 3pm PST yesterday have been shipped.

A Kind Reminder: When PMing me or asking me to confirm bulb type for your car or need a link to a kit, please include the following in your request so I can get you all the information and the link to the item right away. Thank you!

1.) YR MAKE MODEL
2.) What color would you like? (picture at 1st page of this thread)
5000K - White with light yellow tint (Closest to OEM)
6000K - Pure White
8000K - White with light blue tint
3.) Are you looking for bulbs only? or the Conversion Kit?
4.) Other questions?

Thanks!
Michelle

 

EARN EXTRA FREE ENTRIES

1.) Post a review on www.hidextra.com under your BULB TYPE and COLOR that you purchased and use your NAME you used to purchase so I can verify! (you can only leave review on the BULB TYPE and color you purchased, so if you ordered 5 kits, you are limited to 5 extra entries on what you ordered)

2.) Every FRIEND you refer and purchases, you will receive ONE extra Entry per kit or bulbs pair they purchase (ex. if they purchase 3 kits 2 bulbs pair, you get 5 extra entries, this is a unlimited entries opportunity)

 

Just making sure this thread is under sponsor sales and deals




Rules and More info:

1.) You must join the Facebook group: hidextra.com and use the same name you used to purchase from us (so we know who you are, how to contact you and where to send your prize)

2.) You must have already purchased from us or become a new customer and have made your first purchase (bulbs pair or Kits)

3.) Every 50 New customers (new orders: bulbs pair or kits) that join the group, I will increase prize by another kit, so chances will be higher (So the more you refer friends to purchase and join group, the higher of chance you'll win since prize quantity will increase)

4.) Every purchase will consider as one entry (example: you purchased 5 kits, you will be entered 5 times)

5.) All Canada/International customer will just need to pay additional shipping fee of $35 (US residents do not need to pay additional shipping)

6.) Deadline for this Event is December 31, 2009

7.) Winners will be announced and contacted by (email, phone, facebook wall post) on January 8th, 2010
0
8.) Winners have 2 weeks to claim prize, otherwise another winner will be drawn to claim the prize.

9.) Additional information will be added if there is any.

10.) GOOD LUCK!!!


Thanks!
Michelle

 

all order placed before 3pm pST yesterday have been shipped.


Due to increasing number of HID inquiries, please allow me 24-48 hrs to respond to your PM, thread replies or Email. Thank you very much!

Michelle

 

Do you guys sell 55w kits?

 

HI,

We don't have 55w ballast for the following reason

1.) 55w is only 15% more brighter than the 33w
2.) because of this brightness, it burns out the bulb and the ballast out faster
3.) 55w is 2-3 times more expensive than the 35w

Therefore it is not worth using or selling the 55w. Thanks~

Michelle

 

PROMOTION REMINDER:





Rules and More info:

1.) You must join the Facebook group: hidextra.com and use the same name you used to purchase from us (so we know who you are, how to contact you and where to send your prize)

2.) You must have already purchased from us or become a new customer and have made your first purchase (bulbs pair or Kits)

3.) Every 50 New customers (new orders: bulbs pair or kits) that join the group, I will increase prize by another kit, so chances will be higher (So the more you refer friends to purchase and join group, the higher of chance you'll win since prize quantity will increase)

4.) Every purchase will consider as one entry (example: you purchased 5 kits, you will be entered 5 times)

5.) All Canada/International customer will just need to pay additional shipping fee of $35 (US residents do not need to pay additional shipping)

6.) Deadline for this Event is December 31, 2009

7.) Winners will be announced and contacted by (email, phone, facebook wall post) on January 8th, 2010
0
8.) Winners have 2 weeks to claim prize, otherwise another winner will be drawn to claim the prize.

9.) Additional information will be added if there is any.

10.) GOOD LUCK!!!

HOW TO EARN EXTRA ENTRIES!

1.) Post a review on www.hidextra.com under your BULB TYPE and COLOR that you purchased and use your NAME you used to purchase so I can verify! (you can only leave review on the BULB TYPE and color you purchased, so if you ordered 5 kits, you are limited to 5 extra entries on what you ordered)

2.) Every FRIEND you refer and purchases, you will receive ONE extra Entry per kit or bulbs pair they purchase (ex. if they purchase 3 kits 2 bulbs pair, you get 5 extra entries, this is a unlimited entries opportunity)


Thanks!
Michelle

 

My HID conversion kit from HIDextra was here waiting for me when I got home from work tonight. Very fast shipping. Thank you.

However, I must say the installation "instructions" that came with my kit are pretty much useless. I realize this isn't rocket science, and I'm sure I'll figure it out on my own, but you REALLY need to improve your "documentation". And when you do, please post a copy on your web site.

One problem is the kit I received looks very different that the product photos on your web site and in all the DIY installs on this, and other, forums. For example, my ballasts have no labels on them - none at all. The photos on your web site clearly show a black label that says "35W Ballast" and lists the specs for the ballast. Mine has no label at all, and no indication which side is top or bottom (if it matters - I have no idea). Is this normal? Are you now shipping unlabeled ballasts, or did someone just forget to put the labels on mine? If the kits you are selling don't have labels on the ballasts, you should update the product photos on your web site to match the products you are selling.

There is no big red rubber adhesive patch for mounting the ballasts - as shown inthe product photos on your web site and all the online install instructions I can find. Mine came with a cheap stamped metal bracket, that I guess I'm supposed to bolt to my car and slide the ballast into. One problem with the bracket is that once the ballast is inserted, it EASILY slides right back out. There is a raised tab at the back, that looks like it is SUPPOSED to hold the ballast in place, but it doesn't. It's poorly designed and allows the ballast to slide right out the back of the bracket. I'll probably figure out some way to bend this tab, or the bracket to hold the ballast in place.

There is also a small, VERY loose fitting round plastic cap on the ballast between to two connections. This cap is very loose, rattles around and easily falls off. It doesn't seem to serve any purpose, but if not, why is it even there? If it falls off the first time I drive my car, will it matter? This is probably a minor issue, but with no instructions, and product photos that do not show this cap, I have no idea.

It probably seems like I'm nit picking on a $60 product, but simple, clear instructions and product photos that match the products being sold don't seem like too much to ask - even for a product that is this affordable.

PDX_xB

 

OK, I managed to get the lights installed, but I haven't mounted the ballasts.

Is it normal for the ballasts to make a high pitched buzzing sound when the lights are turned on? Mine sure do.

PDX_xB

 

Mine did that when they were new but the noise went away after a few days.

 

Thanks. Hopefully, mine will do the same. Everything I have installed on my xB to date has been very high quality and I am convinced I got well-made components that will provide reliable, long term operaton. However, this HID kit screams of cutting corners wherever possible to make it as cheap as possible (no labels on the ballasts, poor instructions, parts that don't match the product photos, etc.) - and that's just the things I can see. It makes me wonder what corners they cut on the parts that matter inside the ballasts that I can't see. I guess that's how they keep the price so low. I just hope cost-cutting doesn't lead to problems down the road. I'd rather pay more for a kit that will last and work reliably for years, but this kit got good reviews in this thread. I guess only time will determine the long term reliability of this kit.

As a follow-up to my own post above, I found this installation guide on a competitor's web site. The wiring is different, but it uses the same black sheet metal brackets as the ones that came with my HIDextra kit and shows how to mount those brackets in a 2nd gen xB.

PDX_xB

 

how can i input the coupon code with out clicking next on the checkout? i just want to make sure the coupon goes through with out putting my order in.

 

on your website, it only shows the regular size ballast for sale. Is it possible to buy the 2 slim ballast?

 

Another question on the HIDextra conversion kits:

Is it normal for the HID lights to flash VERY bright for less than a second every time you turn on your headlights. Mine do that - one VERY bright flash for less than a second every time I turn them on. I'll have to double check to see if it's both lights or just one that's doing it.

I'm concerned that the sudden current surge that causes this bright flash will cause the bulbs to fail prematurely, or worse yet, damage my vehicles electrical system. Is this normal? Does anyone/everyone else see this same behavior? Is this why the more expensive kits come with a relay?

PDX_xB

 

HI,

It is under Redeem code area. Thanks~

Michelle

 

HI,

There is nothing cut within the actual components, the only thing cut is the private labeling, extra packaging and all the markup cost that goes from Manufacturer to distributor to wholesale to retail.

$60 manufacturer with packaging and labes go to distributors who sell 100 then wholesales who sells it at $150 and lastly retail shops who sells at $200, it's all markup cost for their profit.
Thanks`

Michelle

 

HID are made out of chemical formulations inside the bulb, it uses a ignitor inside the ballast that causes the chemicals to light up and the lights are normal to flicker and change brightness within the first 20 seconds of startup , usually HID stabalizes to it's correct temperature
and warms/cools to the actual temperature at 2 mins after startup.

Relay has no affect on the surge to the bulbs, it is just how much power you want to give the ballast directly from the car's distribution system or grabbing power directly from the battery.

Thanks~
MIchelle

 

That's all well and good, but the poroducts I received do not match the product photos on your web site. The web site where I placed my order.

If you don't ship products with labels and adhesive rubber mounting pads, you should not feature those items in the product photos on your web site. To include those items in the photos, but not with the products you are shipping is misleading and confusing.

PDX_xB

 

What I am seeing is not some gradual stabilzation over 20 seconds or two minutes. What I see is a VERY bright flash (easily twice as bright as normal - probably more like 4x as bright) that lasts for less than a second (about 1/4 - 1/2 second).

Is this normal? Does anyone else see this with their HIDextra kits? With other brands?

PDX_xB