HID Special $60 Shipped for Scionlife members
Thread Starter
Sponsor
SL Member
Joined: Apr 2009
Posts: 1,055
Hello,
Thank you for your message. Yes, the slim ballast will be consider as more durable than regular ballast. Please feel free to like us at our Facebook page to get additional 15% off :D
Thank you for your message. Yes, the slim ballast will be consider as more durable than regular ballast. Please feel free to like us at our Facebook page to get additional 15% off :D
Hello:
quick questions regarding your items.
1. Order #17216 - Placed on August 8, 2011 - 9004 Hi/Lo-5000K Automobile Xenon HID Conversion Kit for a 1990 Toyota Corolla Station Wagon SE -
Both low beams work fine, when you flash the high beams, or just turn on the high beams, and return back to low beam, the low beams completely turn off. The car needs to be re-started for it to work properly.
What could be the issue?
2. Order #6643 - Placed on May 14, 2010 - lights burnt out within a year.
3. Order #10849 - Placed on September 10, 2010 - lights burnt out within a year
4. Order #13684 - Placed on December 31, 2010 - 008 Toyota Yaris (sedan) high/low beam headlamp 9003/HB2 5000K lights flicker, then turn off, recently started doing this. once they turn off, it takes a while from them to turn back on. High beams work fine.
also - 2nd part of order was a set of 3000K 9006 bulbs for my fog lights (please note I have the VRD fogs and OEM scion TC fogs, both running, functioning and working at the same time) The passenger side bulb is burnt out.
5. Order #15340 - Placed on March 25, 2011 - 9007 5K kit Slim matte black kept blowing fuses had to buy a regular set (exchange was done through warranty) no further action needed on this.
6. Order #15719 - Placed on April 20, 2011 - bought 2 pairs of 9006 bulbs since the other ones kept burning out (see orders above)
7. Order #17239 - fog light bulbs for a 2009 Honda accord coupe, driver side bulb is bluish than the passenger, using relay harness.
These are my questions:
I have spent over 600.00 in HID kits from your company. What can you do to help with the issues above. When responding please respond with the number of the issue you are referring to.
I would not mind re-buying another 4 sets to replace all the bad ones I received, specially when the warranty requires you to remove the bulb/ballast then cut at certain locations, and with my car, all the ballast are hidden, so do process a claim through the warranty I would have to remove my bumper, but wires, send pics, re-install the bumper, wait 10 days, receive items, remove bumper, install items, re-install items, wait 6 months for them to burn out again and repeat the process. What can you do for me, or how can you help me with the above issues.
SORRY for the long post, but I have bought over 12 HID sets from you guys, and mostly to replace other sets that have burnt out, specially because your warranty procedures puts the consumer at a disadvantage.
Thank you
quick questions regarding your items.
1. Order #17216 - Placed on August 8, 2011 - 9004 Hi/Lo-5000K Automobile Xenon HID Conversion Kit for a 1990 Toyota Corolla Station Wagon SE -
Both low beams work fine, when you flash the high beams, or just turn on the high beams, and return back to low beam, the low beams completely turn off. The car needs to be re-started for it to work properly.
What could be the issue?
2. Order #6643 - Placed on May 14, 2010 - lights burnt out within a year.
3. Order #10849 - Placed on September 10, 2010 - lights burnt out within a year
4. Order #13684 - Placed on December 31, 2010 - 008 Toyota Yaris (sedan) high/low beam headlamp 9003/HB2 5000K lights flicker, then turn off, recently started doing this. once they turn off, it takes a while from them to turn back on. High beams work fine.
also - 2nd part of order was a set of 3000K 9006 bulbs for my fog lights (please note I have the VRD fogs and OEM scion TC fogs, both running, functioning and working at the same time) The passenger side bulb is burnt out.
5. Order #15340 - Placed on March 25, 2011 - 9007 5K kit Slim matte black kept blowing fuses had to buy a regular set (exchange was done through warranty) no further action needed on this.
6. Order #15719 - Placed on April 20, 2011 - bought 2 pairs of 9006 bulbs since the other ones kept burning out (see orders above)
7. Order #17239 - fog light bulbs for a 2009 Honda accord coupe, driver side bulb is bluish than the passenger, using relay harness.
These are my questions:
I have spent over 600.00 in HID kits from your company. What can you do to help with the issues above. When responding please respond with the number of the issue you are referring to.
I would not mind re-buying another 4 sets to replace all the bad ones I received, specially when the warranty requires you to remove the bulb/ballast then cut at certain locations, and with my car, all the ballast are hidden, so do process a claim through the warranty I would have to remove my bumper, but wires, send pics, re-install the bumper, wait 10 days, receive items, remove bumper, install items, re-install items, wait 6 months for them to burn out again and repeat the process. What can you do for me, or how can you help me with the above issues.
SORRY for the long post, but I have bought over 12 HID sets from you guys, and mostly to replace other sets that have burnt out, specially because your warranty procedures puts the consumer at a disadvantage.
Thank you
Thread Starter
Sponsor
SL Member
Joined: Apr 2009
Posts: 1,055
HID question
Hello,
Thank you for all the information and we are truly sorry for all the inconvenience. Please check inbox, we sent you a private message.
Thank you.
HIDextra :D
Thank you for all the information and we are truly sorry for all the inconvenience. Please check inbox, we sent you a private message.
Thank you.
HIDextra :D
Hello:
quick questions regarding your items.
1. Order #17216 - Placed on August 8, 2011 - 9004 Hi/Lo-5000K Automobile Xenon HID Conversion Kit for a 1990 Toyota Corolla Station Wagon SE -
Both low beams work fine, when you flash the high beams, or just turn on the high beams, and return back to low beam, the low beams completely turn off. The car needs to be re-started for it to work properly.
What could be the issue?
2. Order #6643 - Placed on May 14, 2010 - lights burnt out within a year.
3. Order #10849 - Placed on September 10, 2010 - lights burnt out within a year
4. Order #13684 - Placed on December 31, 2010 - 008 Toyota Yaris (sedan) high/low beam headlamp 9003/HB2 5000K lights flicker, then turn off, recently started doing this. once they turn off, it takes a while from them to turn back on. High beams work fine.
also - 2nd part of order was a set of 3000K 9006 bulbs for my fog lights (please note I have the VRD fogs and OEM scion TC fogs, both running, functioning and working at the same time) The passenger side bulb is burnt out.
5. Order #15340 - Placed on March 25, 2011 - 9007 5K kit Slim matte black kept blowing fuses had to buy a regular set (exchange was done through warranty) no further action needed on this.
6. Order #15719 - Placed on April 20, 2011 - bought 2 pairs of 9006 bulbs since the other ones kept burning out (see orders above)
7. Order #17239 - fog light bulbs for a 2009 Honda accord coupe, driver side bulb is bluish than the passenger, using relay harness.
These are my questions:
I have spent over 600.00 in HID kits from your company. What can you do to help with the issues above. When responding please respond with the number of the issue you are referring to.
I would not mind re-buying another 4 sets to replace all the bad ones I received, specially when the warranty requires you to remove the bulb/ballast then cut at certain locations, and with my car, all the ballast are hidden, so do process a claim through the warranty I would have to remove my bumper, but wires, send pics, re-install the bumper, wait 10 days, receive items, remove bumper, install items, re-install items, wait 6 months for them to burn out again and repeat the process. What can you do for me, or how can you help me with the above issues.
SORRY for the long post, but I have bought over 12 HID sets from you guys, and mostly to replace other sets that have burnt out, specially because your warranty procedures puts the consumer at a disadvantage.
Thank you
quick questions regarding your items.
1. Order #17216 - Placed on August 8, 2011 - 9004 Hi/Lo-5000K Automobile Xenon HID Conversion Kit for a 1990 Toyota Corolla Station Wagon SE -
Both low beams work fine, when you flash the high beams, or just turn on the high beams, and return back to low beam, the low beams completely turn off. The car needs to be re-started for it to work properly.
What could be the issue?
2. Order #6643 - Placed on May 14, 2010 - lights burnt out within a year.
3. Order #10849 - Placed on September 10, 2010 - lights burnt out within a year
4. Order #13684 - Placed on December 31, 2010 - 008 Toyota Yaris (sedan) high/low beam headlamp 9003/HB2 5000K lights flicker, then turn off, recently started doing this. once they turn off, it takes a while from them to turn back on. High beams work fine.
also - 2nd part of order was a set of 3000K 9006 bulbs for my fog lights (please note I have the VRD fogs and OEM scion TC fogs, both running, functioning and working at the same time) The passenger side bulb is burnt out.
5. Order #15340 - Placed on March 25, 2011 - 9007 5K kit Slim matte black kept blowing fuses had to buy a regular set (exchange was done through warranty) no further action needed on this.
6. Order #15719 - Placed on April 20, 2011 - bought 2 pairs of 9006 bulbs since the other ones kept burning out (see orders above)
7. Order #17239 - fog light bulbs for a 2009 Honda accord coupe, driver side bulb is bluish than the passenger, using relay harness.
These are my questions:
I have spent over 600.00 in HID kits from your company. What can you do to help with the issues above. When responding please respond with the number of the issue you are referring to.
I would not mind re-buying another 4 sets to replace all the bad ones I received, specially when the warranty requires you to remove the bulb/ballast then cut at certain locations, and with my car, all the ballast are hidden, so do process a claim through the warranty I would have to remove my bumper, but wires, send pics, re-install the bumper, wait 10 days, receive items, remove bumper, install items, re-install items, wait 6 months for them to burn out again and repeat the process. What can you do for me, or how can you help me with the above issues.
SORRY for the long post, but I have bought over 12 HID sets from you guys, and mostly to replace other sets that have burnt out, specially because your warranty procedures puts the consumer at a disadvantage.
Thank you
I have not done the warranty stuff yet but here are some pics (take with my blackberry cam)
http://s186.photobucket.com/albums/x...20Shot%20HIDs/
5K low beam and 5K "VRD" Fogs with 3K OEM fogs (over kill I know)
Just low beam and VRD fogs
http://s186.photobucket.com/albums/x...20Shot%20HIDs/
5K low beam and 5K "VRD" Fogs with 3K OEM fogs (over kill I know)
Just low beam and VRD fogs
Thread Starter
Sponsor
SL Member
Joined: Apr 2009
Posts: 1,055
Hello,
For warranty issues please email help@hidsupport.com it automatically directs to our RMA department.
Thank you.
For warranty issues please email help@hidsupport.com it automatically directs to our RMA department.
Thank you.
Senior Member
SL Member
Joined: Apr 2011
Posts: 706
Order # 18976
im very diasppointed wit my order. ordered 2 sets for black friday sale a pair in 9006 (5000k) and a pair of h7's (6000k) for a lexus es.
i installed the 9006 pair on my car and they are definatly NOT 5000k im very disappoited i hate blue hid's it looks like i got a pair of 6k's or 8k's and im not even sure what color i got for the H7's since neither HID box were labeled with the color kelvin.
1323133301.jpg
1323133365.jpg
what can i do. these look NOTHING like cisco's up top
im very diasppointed wit my order. ordered 2 sets for black friday sale a pair in 9006 (5000k) and a pair of h7's (6000k) for a lexus es.
i installed the 9006 pair on my car and they are definatly NOT 5000k im very disappoited i hate blue hid's it looks like i got a pair of 6k's or 8k's and im not even sure what color i got for the H7's since neither HID box were labeled with the color kelvin.
1323133301.jpg
1323133365.jpg
what can i do. these look NOTHING like cisco's up top
Senior Member
SL Member
Joined: Sep 2011
Posts: 247
Hey Hidxtra, I just bought a 35w kit from you guys, but its just as bright as my stock lights, its not as bright as what other members posted. Is there anyway I can exchange it to the 55w? and just pay the price difference?
Senior Member
SL Member
Joined: Apr 2011
Posts: 706
going on 3 days now answer
Order # 18976
im very diasppointed wit my order. ordered 2 sets for black friday sale a pair in 9006 (5000k) and a pair of h7's (6000k) for a lexus es.
i installed the 9006 pair on my car and they are definatly NOT 5000k im very disappoited i hate blue hid's it looks like i got a pair of 6k's or 8k's and im not even sure what color i got for the H7's since neither HID box were labeled with the color kelvin.
what can i do. these look NOTHING like cisco's up top
im very diasppointed wit my order. ordered 2 sets for black friday sale a pair in 9006 (5000k) and a pair of h7's (6000k) for a lexus es.
i installed the 9006 pair on my car and they are definatly NOT 5000k im very disappoited i hate blue hid's it looks like i got a pair of 6k's or 8k's and im not even sure what color i got for the H7's since neither HID box were labeled with the color kelvin.
what can i do. these look NOTHING like cisco's up top
Member
Joined: May 2011
Posts: 43
From: Mburg
