the dealership is Russell Scion

 

 

the hood shifted because maybe when you took it to get an oil change, the dumb focks leaned on the hood or slammed it from one side. it happened to me. i called jiffy lube corporate office and got reinbursed for a new hood. second, the glovebox rattles because you have a bunch shet in there. maybe some screws, a pen, anything. next, the rear hatch. it rattles because it happens over time nothin is completely perfect on any mechanical machine you buy. get used to it. check the trunk too see if maybe the tire change kit isnt loose.