Seems like ZPI's reputation is going downhill quickly.

Already 2+ weeks behind their promised July 5th ship date for their turbos and now this.

That is unfortunate.

 

The S-pipe should have came with new hardware, if you did not get any please call the shop and we can get you some over. We have sold over thirty five of these and have not had a problem. That is not to say that there is a problem but either way I am sure that it can be easily remedied if not we will send you a different one.

We have the largest Scion tC specific catalog of any company in the country we have stood behind our word and products on every item this far we will not change our approach now. We find it very unfortunate that the Louisville trolls continue to insinuate other wise and the Scion Community has to deal with there BS.

If there is a fitment issues please call the shop on Monday and we can get it resolved, this is usually a much better approach than slandering a product on the internet. You may just be missing the longer bolts.

We have a tech hotline at tech@thescionstore.com this is watched 7 days a week usually 18-20 hours and can help you get questions answered like this even Sundays.

Thanks

-ZPI

 

i hope that it was just hardware being forgotten. i'm waiting for my s-pipe right now. crapitty crap.

 

"After 3hrs of him and two toyota/lexus "master technicians" trying to get it to work we gave up.

The flange was too narrow, the stock exhaust bracket didnt even fit inside the pipe, it seemed like it was 3inches too short, and it rubbed up against the oil pan. ZPI, I want my money or a new pipe that fits"

This doesn't sound like a bolt problem.

 

i'm not trying to slander you guys, i was asking if anyone else ran into these problems and what they did to fix it. i will call the shop monday.

 

wow this is ridiculous lol

 

We know.....this is just the internet being the internet and the ZPI hater's getting there monthly fix.... I am sure it is something that we can walk through and get resolved.

If you pm me your # i will call you from home today and get a head start on getting this cleared up.

 

PM sent

 

It would appear as though welding and measurements is not as easy as twisting injector wire together and taping up with electrical tape.

I hope you guys can get the issue resolved, would hate to see honest customers getting the shaft.

 

all is well now, they are next day shipping me the bolt and gasket kit. and i would also like to thank kenny for calling me on a sunday to help get my problem fixed and even give me advice on what to do about my "safe mode" problem i'm running into with my header.

 

It appears it was a problem with packaging and shipping.

You can go ahead and insert your foot into your mouth. But I'm sure you will come up with another reason to talk smack.

 

I have been contacted by ZPI as well and we are activley working on a solution, I'll keep you guys posted. Hats off to ZPI for taking the time to work with thier customers on a sunday.

/edit

Here are a few pics of my pipe after the 3hr torture session of widening and bending the flange it held up well. I also posted this so people dont think I completly canabalized it in trying to make it work.





[/img]

 

Update: I'm getting a hardware kit that contains a smaller gasket and longer bolts overnighted to me for free. Sounds like this shouldve been in the box in the first place and the ditribution person messed it up.

 

i just got my s-pipe today and i didn't get anything with it other than the pipe. what else exactly was supposed to come with it?

 

longer bolts and a different gasket Im told. I should know for sure tommorow as they are being overnighted to me.

It will be interesting if you are able to get it to work seeing how we have the same exhaust setups

 

i just spoke to joey at zpi; told me that there were like 15 spipes that went out without the hardware kits. they were all overnighted yesterday.

 

when i get my bolts and gasket i'll let you all know how it fits. when i first took everything off and then realized the stock bolts and gasket didn't work it seemed like the pipe fit well. hopefully i'll get my bolts and gasket tomorrow.

 

post up pics on the difference in hardware too.

 

will do

 

Got my new hardware today along with a cool t-shirt, thanks guys. Hopefully I can get some lift time tommorow at the lexus place and make this thing happen.


Pics of the hardware: