My rant for the year - Service Dept.
08-28-2008, 08:58 PM
#1
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Thread Starter
Join Date: Oct 2007
Location: Kings Park, NY
Posts: 36
My rant for the year - Service Dept.
I'm usually a quiet person, but this got me a little riled up the other day.
Long story short my XM radio has been going in and out constantly for some 5-10 second spans. Now I dealt with it for a while because hey I never had satellite radio and thought it was awesome just getting music without any commercials. Just recently though my friend tells me that there is something wrong and should get it checked because I shouldn't be getting this many outages with XM radio.
Soooo I go to the service dept, wait there for 3 hours only for them to tell me there is nothing wrong with the radio??? They drove it up and down the street with no interruptions. Of course I knew better and decided to do a little research on this forum. I found out from here that your antenna works much better outside than it does on the inside. Now you think the service dept. would mention this, lol.
I finally decide to take matters into my own hands and take apart the console and dash to find the extra 20ft of antenna wire so neatly tucked away behind my radio. I then snake it to the back quarter panel of my car and PRESTO! No more outages what so ever.
Well that's my little rant about service dept.'s. Not a huge deal, but you would think they have some knowledge about antennas and where they should be placed.
For now on I get all my advice here in this forum and nowhere else.
Long story short my XM radio has been going in and out constantly for some 5-10 second spans. Now I dealt with it for a while because hey I never had satellite radio and thought it was awesome just getting music without any commercials. Just recently though my friend tells me that there is something wrong and should get it checked because I shouldn't be getting this many outages with XM radio.
Soooo I go to the service dept, wait there for 3 hours only for them to tell me there is nothing wrong with the radio??? They drove it up and down the street with no interruptions. Of course I knew better and decided to do a little research on this forum. I found out from here that your antenna works much better outside than it does on the inside. Now you think the service dept. would mention this, lol.
I finally decide to take matters into my own hands and take apart the console and dash to find the extra 20ft of antenna wire so neatly tucked away behind my radio. I then snake it to the back quarter panel of my car and PRESTO! No more outages what so ever.
Well that's my little rant about service dept.'s. Not a huge deal, but you would think they have some knowledge about antennas and where they should be placed.
For now on I get all my advice here in this forum and nowhere else.
09-01-2008, 05:54 AM
#4
Senior Member
SL Member
Join Date: Aug 2007
Location: Central Illinois
Posts: 349
I really hope that wasn't a factory installed XM and that was the dealership you went to because here's the official install procedure all factory-installed xm units for the tC are supposed to be installed by: http://trdsparks.com/install/PT546-21050inst.pdf
clearly shows the antenna on the right rear exterior panel right next to the FM Antenna......
clearly shows the antenna on the right rear exterior panel right next to the FM Antenna......
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