my scion tc mishap...i need advice PLEASE HElP!
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Joined: Aug 2004
Posts: 260
From: PNW
Originally Posted by KJ
I don't know what to tell you, me personally after my experience with scion, I'd get a lawyer immediately if I ever have a warranty claim not being fulfilled, because there's no way I'll ever let scion push me around like that again. I'm not a lawsuit happy jerk either, I really just think it's sad that I feel I'd have to sink to that level to get something taken care of by a car company. Wait it out or talk to a lawyer I guess.
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Joined: Mar 2004
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From: Austin, TX
Originally Posted by KJ
Hey how about that, you got the same response from scion customer service as I did when I tried to blame them for my roof I thought (almost positive, actually) was defective. When my sunroof shattered they said it'd take 2 weeks to get someone to look at it. So I clarified what they told me and asked "so for 2 weeks, I don't have a car because you guys are slow in getting to me?" their answer: "yes." It wasn't just one bad service rep, because all in all I called them about 3 times, wrote an e-mail, was polite for the first half of our discussions, until they began to aggravate me, and I really think I did everything in my power to try and get my problem solved. They didn't go out of their way for me, that's for sure.
All you people that are always telling people to call scion obviously have never had a problem with your car. That phone number is useless when everytime there's a problem they need to get everything inspected, and who knows who these people are that they need 2-4 weeks to get to you (why can't a dealer inspect it, for example?). I don't know what to tell you, me personally after my experience with scion, I'd get a lawyer immediately if I ever have a warranty claim not being fulfilled, because there's no way I'll ever let scion push me around like that again. I'm not a lawsuit happy jerk either, I really just think it's sad that I feel I'd have to sink to that level to get something taken care of by a car company. Wait it out or talk to a lawyer I guess. All I know is you can't fix your car until it's inspected so you're looking at 5-6 weeks minimum.
All you people that are always telling people to call scion obviously have never had a problem with your car. That phone number is useless when everytime there's a problem they need to get everything inspected, and who knows who these people are that they need 2-4 weeks to get to you (why can't a dealer inspect it, for example?). I don't know what to tell you, me personally after my experience with scion, I'd get a lawyer immediately if I ever have a warranty claim not being fulfilled, because there's no way I'll ever let scion push me around like that again. I'm not a lawsuit happy jerk either, I really just think it's sad that I feel I'd have to sink to that level to get something taken care of by a car company. Wait it out or talk to a lawyer I guess. All I know is you can't fix your car until it's inspected so you're looking at 5-6 weeks minimum.
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Re: my scion tc mishap...i need advice PLEASE HElP!
Originally Posted by ssa787
so my tires basically looked like this :
|| //
|| //
) was torn, but still that shouldn't cause it to fail on a brand new car.This part will be covered under warrantee.
To hear of a ball joint failing (if that is what happened) on a brand new car is very disturbing... had this happened on the highway the consequences would've been much more dire.
Ravi
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DeepSouth Scions
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Joined: Mar 2005
Posts: 117
From: St. Augustine, FL
gees, that is frightening. I can't even imagine that happening at highway speed. What rav said...ball joint possible. Unreal. Makes me want to grab a flashlight and head out to the driveway for an inspection. 
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Joined: Apr 2005
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From: Philly/Wilmington
first thing first, im glad that you are okay and not hurt
2nd, i think everyone has said what they have to say, and they were insurance and the dealer
wish you luck and i hope my tC will not happen the same way
2nd, i think everyone has said what they have to say, and they were insurance and the dealer
wish you luck and i hope my tC will not happen the same way
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Scikotics
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Joined: Nov 2004
Posts: 9,731
From: Minneapolis, MN
Was the tire leaning, or just turned (as if it was not attached to the steering system)? If it was the latter, I would bet on a cotter pin being left out of the tie rod nut... causing it to spin off. I am glad to hear you were not running at highway speed.
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Scikotics
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From: Minneapolis, MN
Originally Posted by ssa787
does anyone else have any more advice?
Thread Starter
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Joined: May 2005
Posts: 12
i had to get the insurance involved because i hit another car
and for the spectators question
they were all outside just chillin having a smoke
and they saw the nice scion tc driving up =]
and i mean if youre on a narrow street and there is a car driving by, its instinct to just watch it right?
and my tire just turned it didnt lean or anything
an engineer is being sent out from my insurance company on tuesday so ill keep you guys updated on what happens
and for the spectators question
they were all outside just chillin having a smoke
and they saw the nice scion tc driving up =]
and i mean if youre on a narrow street and there is a car driving by, its instinct to just watch it right?
and my tire just turned it didnt lean or anything
an engineer is being sent out from my insurance company on tuesday so ill keep you guys updated on what happens
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Joined: May 2005
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From: Baton Rouge, LA
Originally Posted by KJ
Hey how about that, you got the same response from scion customer service as I did when I tried to blame them for my roof I thought (almost positive, actually) was defective.
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From: PNW
Originally Posted by ssa787
and for the spectators question
they were all outside just chillin having a smoke
they were all outside just chillin having a smoke
They just HAPPENED to all be having a smoke and watching you drive as you pulled your car out of your driveway, where they likely have seen your car many times already...??
As you say, it's a narrow street...that means those people could reasonably not only know your car, but also when you come and go.
Thread Starter
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Joined: May 2005
Posts: 12
ummm why wouldnt they stick to the story?
thats what they saw
and i found out what exactly happened to my car from them
when i crashed i had no idea my right tire freaked..
i got out and they ran up to me and told me the whole thing... about how i should be on toyota's ___ right now asking for a new car
and they dont live right in front mf me.
my street is like a half-mile long
and they live on the other end
AND half of the people were the home owners' friends
thats what they saw
and i found out what exactly happened to my car from them
when i crashed i had no idea my right tire freaked..
i got out and they ran up to me and told me the whole thing... about how i should be on toyota's ___ right now asking for a new car
and they dont live right in front mf me.
my street is like a half-mile long
and they live on the other end
AND half of the people were the home owners' friends
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Joined: May 2005
Posts: 60
From: Vancouver, Wa
Originally Posted by andrew3dp
Did you notice any other symptoms befoer this happened? Like poor alignment? Sometimes when I stop, my wheel sometimes jerks to one side.