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New Owner, a couple of questions and a thanks

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Old Jun 13, 2006 | 04:13 AM
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Originally Posted by rdclark
Originally Posted by jkrepps
I know some dealers offer some money back, when my family purchased a jeep in 98, they had a 50% back offer if the warrantee was never used.

Will have to contact my dealer regarding their policy.
I'm sure there are third-party insurers who might offer a "some of your money back" deal as an incentive. I'm sure the way they pay for it is by carefully writing the warranty to exclude things that commonly go wrong or are expensive to fix, and by jacking up the price.

There's no money back on a Toyota extended warranty. I hope you haven't been telling people there is without actually checking your facts.

RichC

I assure you I have not regarding the xB. The jeep, a Wrangler, got 50% of the warrantee back from the dealership when it was not used. In both of your posts here you have come across as fairly rude. I was simply expressing that some dealerships, in my experience, do offer refunds of the sort that were mentioned.

It was not mentioned when I purchased the xB, so I kind of doubted they do offer anything back, but I will find out when I go up on the 13th to have them try to remove the scratches.

In addition will probably look at their prices. I paid roughly 1300 for the 7year 100,000, but the dealership was including an extension of the power-train coverage to 7/100k, so the added coverage may not be justified. Will have to look at my options when I go back and decide what to do.


Thanks again for all of the replies here, the information is very helpful.
Old Jun 13, 2006 | 04:16 AM
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Originally Posted by Big_Kill
Originally Posted by jethro_b
Originally Posted by Sciond
warranty=profit
Pure profit when it comes to a Toyota. Just say no to extended warranties on some of the most dependable cars on the planet . I highly doubt even if you used the extended warranty it would be for something that costs that much.

As far as the scratches go. There should be NONE on it. If there were some on it, good luck on them not making the repairs look worse. The paint on these things are horrible (read very soft and easily scratched). Be careful on who makes the repair! It could end up being a can of worms. Good luck!!
I agree, Jethro, I don't usually buy extended warranties on ANYTHING. I did it this time for two reasons:
1) While the Toyota parts are considered VERY dependable, the computers that run all vehicles nowadys CAN have problems on any car and can be very expensive to replace. $600 seemed like reasonable enough insurance to help with one of those disabling catastrophies. I would probably have balked at much more than that, especially a thousand or more.

2) The wife was not really on board with getting rid of the Wrangler for the xB and likes extended extended warranties despite my misgivings. Buying the warranty placated her a little bit. THAT was $600 well spent, if ya' know what I mean.

Tim

Jethro or Big_Kill,

Do you, by chance, recall the name of the warrantee you got for 600? It was for 3 additional years, so 6 years total (including the 3 year bumper to bumper factory coverage, right?). When I go back up I want to have an idea of what I am looking for.

Thanks again for any additional information you are able to provide.
Old Jun 13, 2006 | 04:22 AM
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jkreeps, Sorry, I didn't get an extended warranty. Maybe someone else can help ya out. Good luck with those scratches.
Old Jun 13, 2006 | 04:30 AM
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My extended warranty was about $800 for 6 years/75k miles bumper to bumper. That included GAP insurance. The name was platinum something...
Old Jun 13, 2006 | 04:35 AM
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Originally Posted by jethro_b
jkreeps, Sorry, I didn't get an extended warranty. Maybe someone else can help ya out. Good luck with those scratches.
Gah. Whoops. Misread that (;

Max, Thank you for the response.

Are the warranties also 'pure priced' so they have to be the same at all dealerships?
Old Jun 13, 2006 | 04:38 AM
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Jethro or Big_Kill,

Do you, by chance, recall the name of the warrantee you got for 600? It was for 3 additional years, so 6 years total (including the 3 year bumper to bumper factory coverage, right?). When I go back up I want to have an idea of what I am looking for.

Thanks again for any additional information you are able to provide.
Exactly! 3 additional years, for 6 years total including the 3 year bumper to bumper factory coverage.

I have the brochure right in front of me. It's called the "Platinum Toyota Extra Care Vehicle Service Agreement (Factory Backed)" and it's from Toyota Financial Services.

I googled it and found this: http://www.toyotafinancial.com/pyv/e...age/index.html

But it was just as I described... $600 with a $50 deductable and $700 w/no deductable. If your dealer doesn't offer it to you maybe you can get it at another, even some distance away by phone for example. My salesaman told me about it and the woman who did all the final paperwork actually sold it to me.

Tim
Old Jun 13, 2006 | 09:24 PM
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i also got the 7 years extended warranty, i think it's called the platinum warranty, it covers so much more stuff then the basic warraty, even includes free towing and other services.
Old Jun 14, 2006 | 03:32 AM
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Originally Posted by Big_Kill
Jethro or Big_Kill,

Do you, by chance, recall the name of the warrantee you got for 600? It was for 3 additional years, so 6 years total (including the 3 year bumper to bumper factory coverage, right?). When I go back up I want to have an idea of what I am looking for.

Thanks again for any additional information you are able to provide.
Exactly! 3 additional years, for 6 years total including the 3 year bumper to bumper factory coverage.

I have the brochure right in front of me. It's called the "Platinum Toyota Extra Care Vehicle Service Agreement (Factory Backed)" and it's from Toyota Financial Services.

I googled it and found this: http://www.toyotafinancial.com/pyv/e...age/index.html

But it was just as I described... $600 with a $50 deductible and $700 w/no deductible. If your dealer doesn't offer it to you maybe you can get it at another, even some distance away by phone for example. My salesman told me about it and the woman who did all the final paperwork actually sold it to me.

Tim
Big_Kill, I searched the link and it didn't answer my questions. Do you have to get it in the beginning or can you get it all the way up to the point where the 3 yr. 36K runs out? It also didn't have any Scions listed in the comparative pricing section. I might be interested in getting it before the factory one runs out. I'm 2/3rds of the way through my warranty. Thanks Bro!
Old Jun 14, 2006 | 05:33 PM
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Originally Posted by jkrepps
Originally Posted by jethro_b
jkreeps, Sorry, I didn't get an extended warranty. Maybe someone else can help ya out. Good luck with those scratches.
Gah. Whoops. Misread that (;

Max, Thank you for the response.

Are the warranties also 'pure priced' so they have to be the same at all dealerships?
The warranties are pure priced, but they are not the same price at all dealerships. Each dealership can set the price of their warranty at whatever they choose, but each customer at that dealership pays the same. The extended warranty does not come from Scion or Toyota it comes from an outside company that the dealership is in cotract with.
Old Jun 14, 2006 | 07:32 PM
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Originally Posted by jeffrgunn23
Originally Posted by jkrepps
Originally Posted by jethro_b
jkreeps, Sorry, I didn't get an extended warranty. Maybe someone else can help ya out. Good luck with those scratches.
Gah. Whoops. Misread that (;

Max, Thank you for the response.

Are the warranties also 'pure priced' so they have to be the same at all dealerships?
The warranties are pure priced, but they are not the same price at all dealerships. Each dealership can set the price of their warranty at whatever they choose, but each customer at that dealership pays the same. The extended warranty does not come from Scion or Toyota it comes from an outside company that the dealership is in cotract with.
Thank you for clearing that up!

Do you have to buy an extended warrantee from the same dealer you bought the xB at?
Old Jun 14, 2006 | 07:43 PM
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When I bought my xA i was offered an extended warranty that did refund your $ if you did not use it. As I recall it was a full refund. I do not recall who the warranty(insurance) came from however. I also did not take it.
Old Jun 14, 2006 | 09:39 PM
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Big_Kill, I searched the link and it didn't answer my questions. Do you have to get it in the beginning or can you get it all the way up to the point where the 3 yr. 36K runs out? It also didn't have any Scions listed in the comparative pricing section. I might be interested in getting it before the factory one runs out. I'm 2/3rds of the way through my warranty. Thanks Bro!
jethro_b,

I tried to call my salesman to clarify this, but he is off today (Wednesday), so I'll get a hold of him tomorrow after lunch.

I don't understand jeffrgunn23's comments that these extended warranties are not offered by Toyota as this particualr one anyway has Toyota Financial written all over the brochure as per the link I posted.

Anyway, I'll try to have more info tomorrow afternoon.

Tim
Old Jun 14, 2006 | 09:47 PM
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Originally Posted by Big_Kill
Big_Kill, I searched the link and it didn't answer my questions. Do you have to get it in the beginning or can you get it all the way up to the point where the 3 yr. 36K runs out? It also didn't have any Scions listed in the comparative pricing section. I might be interested in getting it before the factory one runs out. I'm 2/3rds of the way through my warranty. Thanks Bro!
jethro_b,

I tried to call my salesman to clarify this, but he is off today (Wednesday), so I'll get a hold of him tomorrow after lunch.

I don't understand jeffrgunn23's comments that these extended warranties are not offered by Toyota as this particualr one anyway has Toyota Financial written all over the brochure as per the link I posted.

Anyway, I'll try to have more info tomorrow afternoon.

Tim
Actually it may be through Toyota Financial. Some dealerships offer extended warranties through them, but not all. Sorry for the confusion.
Old Jun 14, 2006 | 11:06 PM
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Originally Posted by flyerI
When I bought my xA i was offered an extended warranty that did refund your $ if you did not use it. As I recall it was a full refund. I do not recall who the warranty(insurance) came from however. I also did not take it.
If they actually told you that, somebody was lying or there's a new scam in town. What dealership was this?

RichC
Old Jun 14, 2006 | 11:12 PM
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Originally Posted by jeffrgunn23
The warranties are pure priced, but they are not the same price at all dealerships. Each dealership can set the price of their warranty at whatever they choose, but each customer at that dealership pays the same. The extended warranty does not come from Scion or Toyota it comes from an outside company that the dealership is in cotract with.
I wouldn't trust a Scion dealer that didn't offer the genuine Toyota extended warranty. The Toyota plan is good for service at any Toyota dealership in the US. It works just like the regular warranty in that you don't have to pay up front and then apply for reimbursement as you do with most third-party plans.

The only reason I can think of for a Scion dealer not to offer the Toyota plan, that I can see, is that they found a way to make more profit by selling a less comprehensive, harder to use third party plan. And that would tell me all I needed to know about that dealership.

RichC
Old Jun 15, 2006 | 12:42 AM
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If they actually told you that, somebody was lying or there's a new scam in town. What dealership was this?
Not a scam. I have not been able to determine if the warranty is a Toyota product but will find out tomorrow. There are actually quality products that are not provided by the manufacturer. I don't know if this one is quality or not but I have seen some in the past. A dealer offering a product from a second source does not necessarily indicate a problem.
Old Jun 15, 2006 | 01:59 AM
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rdclark has no idea what he is talking about. First of all there are warranties out there that do refund your money if you don't use them, or at least a portion. As far as dealers that don't use the Toyota extended warranty not being trustworthy is b.s.. The company that my dealership uses is good anywhere in the U.S. as well at ANY Toyota dealership and priced about the same. I love how some people think that they know everything when they don't know anything at all.
Old Jun 15, 2006 | 02:16 PM
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jethro_b,

I tried to call my salesman to clarify this, but he is off today (Wednesday), so I'll get a hold of him tomorrow after lunch.

I don't understand jeffrgunn23's comments that these extended warranties are not offered by Toyota as this particualr one anyway has Toyota Financial written all over the brochure as per the link I posted.

Anyway, I'll try to have more info tomorrow afternoon.

Tim
I called my saleman and their 'F & I" person (Finance and ???) who does all the paperwork (and as I mention, sold me the actual warranty) is the best source of info for your question. Unfortunately, that person is off today and tomorrow due to the death of her mom-in-law. The salesman is fairly certain, though, that the price of the Toyota warranty purchased after buying the car depends on the year and the mileage. (I told him yours was an '05, jethro_b) The $600 and $700 price is kind of a "perk" for buying the vehicle there. He said he will do some research and get back to me.

Tim
Old Jun 15, 2006 | 03:14 PM
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Originally Posted by jeffrgunn23
rdclark has no idea what he is talking about. First of all there are warranties out there that do refund your money if you don't use them, or at least a portion. As far as dealers that don't use the Toyota extended warranty not being trustworthy is b.s.. The company that my dealership uses is good anywhere in the U.S. as well at ANY Toyota dealership and priced about the same. I love how some people think that they know everything when they don't know anything at all.
"...or at least a portion." Which is it? There's a big difference between a full and a partial refund.

Please name the company your dealership uses and provide a link so we can all look for ourselves and see how the coverage compares to Toyota's.

RichC
Old Jun 15, 2006 | 04:00 PM
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Originally Posted by rdclark
Originally Posted by jeffrgunn23
rdclark has no idea what he is talking about. First of all there are warranties out there that do refund your money if you don't use them, or at least a portion. As far as dealers that don't use the Toyota extended warranty not being trustworthy is b.s.. The company that my dealership uses is good anywhere in the U.S. as well at ANY Toyota dealership and priced about the same. I love how some people think that they know everything when they don't know anything at all.
"...or at least a portion." Which is it? There's a big difference between a full and a partial refund.

Please name the company your dealership uses and provide a link so we can all look for ourselves and see how the coverage compares to Toyota's.

RichC

Well if you read my post right you would see that I have said that each warranty company is different some may offer full refunds some may offer partial it depends on the company selling the warranty.

My dealership uses MPP which does not offer a refund at the end of the term but if you would like to compare the MPP to Toyota Financial be my guest, but you must have a lot of free time on your hands. The website is www.mppcoverage.com and the reason that our dealership uses that warranty is because MPP is owned by a Van Tuyl which is also the company that owns our dealership.



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