Hey guys.. just wondering if anyone has had any luck getting in touch with someone from customxbguages. I placed an order (my 2nd) in August, and still haven't received the items, or any type of communication from them. Should I just get my money back?

I've sent emails on the website, I've called the contact number, and I've even gone as far as sending PMs on this forum and another after researching that someone else had this problem. I figured it wouldn't be a problem ordering from this site, since I had no problems with my first order. So, it seems this is uncharacteristic, but I'm a little concerned. Anyone know what's going on?

I ordered new emblems, anyone know another place to get them?

LMK.. Thanks!

 

ill talk to him later for you. normaly his service is very quick and awesome.

 

Thanks for your help.. Anything yet?

 

sorry forgot, but just texted him

 

Thanks again! Just let me know

 

sorry about bugging you now, but any success??

 

i havent heard back from him and ive been too busy to stop by the shop. call him at the shop on monday: (661) 250-8464

 

Anyone else have any success in contacting these people??? This number is out of service, and the number listed under the "Contact Us" section on the site is never answered.

 

I hope they are good with customer service...because I just purchased two black xD logos from them :X

 

Go figure... same thing I purchased! I ordered mine 8/24/2010. I sent a final email today, because I really want the emblems and finally got a call back. I'm not kidding you.. I've stalked these people, and was beginning to think they went out of business or something.

Thank you to MasterbB for all your help!

As far as customer service goes... nothing was done or even offered to attempt to make up for the situation. No partial refund.. no offer to send something else in addition... NOTHING! Wow.. 3 months?? really? They didn't even apologize for the mix-up.

 

Ugh looks like I am going to have to program them into my cell phone and call them every chance I get.

Did you end up getting your emblems? If you didn't, when you did can you post a pic just to see how they look? Thanks!

 

I definitely will post some pics... after I get them in the mail, and on the car

 

WOW. To my incredible surprise I got an email from them stating they were shipped! Not bad considering I ordered them November 11th. Can't wait !!

 

Finally got these in the mail yesterday! I'm so excited to get them on the car, but will be out of town this weekend, I'll have to see if I can find some time to get these on during the holidays to post a pic.

They did send a free gauge for the time I had to wait, and I can't wait to get that in either.

 

I'll be quite honest. I got tired of waiting weeks for my black emblems...so I took the factory ones off and got some spray paint from Wal-Mart and gave them a coat or two...let them sit over night...and they look WAY better than the ones ordered...

at least now I have two sets of black ones

 

^^^^^^
I DID THE EXACT SAME THING!!
i ordered emblems from these guys and they were ____TY!!!
so i bought some spray paint and did them all my self and i was soooo happy with MY work over theirs!!

 

Hey guys....my wife ordered me a full set of Deviant Gauges for Christmas. She ordered them and they were delivered in a week. No problems what so ever. Sorry to hear that some of you are having issues.

 

I think it depends on the product you order. Unfortunately I wanted the one thing they were out of, and had to wait for them to pour more.