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optionimports.com wtf?

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Old Nov 17, 2004 | 03:50 PM
  #1  
wanabeVIP's Avatar
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Default optionimports.com wtf?

hi just want to let you all know the little problem i had with these guys. i ordered springs and a bB"grille" emblem on 27oct. didnt receive anything in 2 wks, so i emailed them. didnt get a reply within their 24hr policy so i called them the next day. coincidentaly, the guy said that they just shipped it earlier that same day!(but according to UPS tracking, it was received by UPS late that night) he said the reason is because the emblems had to be shipped from Japan.
so i finaly received the two items on 15nov to find out they sent me the bB "trunk" emblem instead. i emailed them a complaint asking them to send the correct item asap, but they emailed back saying,
"Dear customer:
Please send the item back, we'll send you a replacement."
now how long will this take again? i have to pay extra S&H? optionimports.com wtf???
Old Nov 17, 2004 | 05:54 PM
  #2  
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Sorry about your problem. I've only dealt with them once but had no trouble what so ever.
Old Nov 17, 2004 | 11:12 PM
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What happened to the springs? Did you ever get them and what kind of springs did you get? I wish you would have ordered the springs though us. :sad:
Old Nov 18, 2004 | 02:43 AM
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if you can prove you ordered the other emblem, it is on OPTIONS to cover the S/H as it was their mistake, not yours.

-------and that's what you get for not ordering from Gabe.
Old Nov 22, 2004 | 05:04 PM
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Originally Posted by windowtint
-------and that's what you get for not ordering from Gabe.

The scion central is open for biz 24/7 and we are online 9/5 But seriously, we are here to help. :D
Old Nov 24, 2004 | 06:28 PM
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i've used option imports and have never had a problem with them.
Old Nov 30, 2004 | 02:29 AM
  #7  
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he;s on the cover of modified mag .... :D
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