get the Scion....

 

no no no its not as terrible as it seems. not everyone has these problems. go for the Scion.

 

Thanks for speaking out on this issue for us all. I hope they rule in your favor. Keep us posted.

 

more problems with this company... great..

I own a 90 240sx with 200,000 miles and the paint is still there. No rust from dents, and i have lots of dents . I live in the mountians where there is every road hazard you can think of. A rock wouldn't scrape the paint off the car. It would dent it.... and fly behind you. Hell even my crunched quater panel has paint on it.

 

aight! I will get the xB, but is there anything I can use to protect the paint?

 

Get Rockblocker for your front end...

 

good job smash

 

only works if you have virgin paint , if theres allready chips it's pretty worthless

 

i had swirls on the hood the second time I washed it...

 

...oh yeah and a huge rock chip from a dump truck the second day i had my xb

 

Okay well according to NCDS who I just got off the phone with, my decision was mailed out to me on March 21st. Seeing as this is already the worst day of my life I can't say that I'm surprised at this news. Lost in the mail? Of course! Why not!

The lady on the phone was a total b----. No need for that, either. She said she would re-mail the package out to me.. that no she could not tell me over the phone what the decision was.. and that she would also fax a copy of the decision to my office-- at what time today? She didn't know, of course. Just some time today, maybe.

I will be freakin' glad when this entire ordeal is overwith!!

 

!! UPDATE !!

SUMMARY OF REPRESENTATION: (My Rep was Kimbra Marsh, in fact).

"The parties presented and I reviewed and considered the following evidence: Customer Claim Form with Customer correspondence, vehicle service tickets, an estimate from Classic Automotive, Inc., internet postings regarding paint problems and vehicle repair history summary.

The position of the Customer was the her new vehicle experienced paint chips within the first 2 months of ownershipr and more have developed since. She stated that there is one "moisture fade spot". The Customer stated that she believes the chips are from road rocks, but the deterioration of the chip indicates a defect in the paint. This was not actually my point-- my point was that the car was chipping too excessively and too rapidly to be considered normal- but apparently the arbitrator didn't get it.

The Customer wants the entire front-end of the vehicle repainted.

The position of the Manufacturer was that the condition of the vehicle is, indeed, paint chips caused from road debris and is not covered under the warranty. Duh. The Toyota Rep stated that only defects in the paint are covered. This is the part where I tried to point out that there is a fine line between defective and normal paint-- I still feel to this day that the Silver Streak Mica paint has some sort of defect in it-- either in the way it was mixed or applied-- however I had no way of physically proving this, obviously.

At the request of the Customer, an inspection was conducted as part of the hearing. During the inspection, the paint thickness was measured by a tool provided by the Toyota Representative. Again, here I pointed out to the arbitrator that this tool in no way can accurately measure if the paint was mixed and/or applied correctly to the car.

DECISION:
After reviewing the complaint(s) and hearing the proofs and arguments of the parties and taking into consideration the applicable manufacturer's new vehicle warranty, and the applicable warranty including the applicable State Statute commonly referred to as the "Lemon Law", and after due deliberations, I find and Award as follows:

The Customer's request for the entire front-end of the vehicle to be repainted is hereby DENIED.

I have reached this conclusion because the Customer did not present compelling evidence of a defect in the paint at the hearing."
-------------------------------------------------------------------------

So that's it, folks. I tried my best; I honestly had no other way other than spending thousands of dollars to have the paint scientifically tested, of proving a defect in the paint-- or at least this is how Toyota and the Arbitrator felt. Looks like anything short of an extremely large-scale class action suit (which is very improbable) is going to sway them. I tried! Sorry to everyone who had their hopes up as much as I did!

 

Damn.

Thanks for all of your hard work, and don't get yourself down. We all appreciate what you did. Again, thank you.

 

damn, i think i have the same "moisture fade spots" on my car too. but the dealership said its just water spots, or moisture that was trapped until the tape or whatever bs he told me. he suggested i would bring it back and let him apply a heat gun to it for a little and it should be fine...... and btw i have a silver streak mica....

 

honestly if you cannot handle the rock chips and etc. then dont drive it, tow it around

 

I have swirl marks on my tC from washing also.. I don't understand why you guys would think this would be covered in the warrenty. If the paint was fine until YOU did something to it. even wash. then its YOUR fault and would not be covered in the warrenty. If you have chips and you are complaining about the integrety of the paint around the chips. its your fault, cause there the defect is caused directly by the compromise of the paint from an outside influence. The "moisture fade spots" is a different story. The factory paint should be able to resist that kind of damage for at least the first few years. but as for swirl marks and chips, you are gonna have to live with. Now if you NEVER washed your car or drove it, and the paint swirled or chipped you could get that covered.

 

i have some paint coming off of my rear underbody spoiler.and a few chips about 8 on the hood .

 

Here we go again with Timmy. I guess it is my fault if I wash my car like I would any number of cars and it creates swirles in my xB, but not on any other car. Then it is my fault?? I shouldn't be responsible for crap paintjobs when I paid $15k for the car it. And I don't care if that is cheap for a car. It is supposed to be a Toyota product. And to think that right after I bought it they tried to push me this $3,000 paint protection coverage on me. Sounds like a raquet to me. I personally would not have bought my xB if I had known this earlier. So was it ok if I found out afterwards that if the exterior was egg shells and it broke when I was washing it? If so, then the myth that all warranties are junk is no longer a myth.

 

Well then, let's all just convince others to buy into the Scion madness and park our cars in a climate controlled, sanitary bubble and never wash or drive them again and only be able to get near the car with clean suits on! A $16,000 stationary ornament sounds like fun thing to invest in, wouldn't you say?

 

You are totally off base. It is your fault that you want to wash the car you like. The point of a warrenty is to cover factory defects. Not consumer habbits. Thats why if you are racing and there is a malfunction, it isn't covered. Thats like someone arguing "is it my fault i like to drive fast and shift aggresivly? I did that in other cars, so why wouldn't they cover this car in the warrenty." If something goes wrong with the car that is directly related to something you did. its not covered in the warrenty. and if you are sooo enthusiastic about keeping your car looking pristine (wich it isn't, people are gonna have to come to realize this) you should have gotten the 3k protectant. I did on my tC cause I live in california where the sun will just bake the crap out of your paint, and I live in apartments, so scratches scare me. Also people ride in my car, and accidents do happen so protecting the interior is important also.