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Pilot HIDs Problem

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Old Dec 4, 2009 | 04:12 AM
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Default Pilot HIDs Problem

Has anyone experienced a bulb cracking or breaking in half? Recently my girl's 6000k Pilot HID bulb broke out of no where. I took the bulb out of the headlights and it was broken in half. We had the kit for maybe 20 or more thousand miles. Pilot HID does not have a contact number...pretty sad, but they have an email that said they would respond in 24 hours. I emailed them twice and got no response. I quite disappointed since I am running three Pilot HID kits on all three Scions.

I recently read the mobilHID thread and it seems like they are having many issues with there ballast so I guess im not purchasing anything from them.
Old Dec 5, 2009 | 08:23 AM
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dont know about pilot situation but mobilehid stop selling kits. I think they were getting in trouble since they are illegal so they switched to selling heavy dudy ballasts for farm equipment and other industrial equipment. Now I think they just stopped all together.
Old Dec 5, 2009 | 08:46 AM
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hidextra.... i love mine!!! and they are cheap ($60) with scionlife user discount
Old Dec 5, 2009 | 10:53 PM
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yea well the pilot hids have been running perfect for the last 2 years. No idea why the bulb decided to break. I have not touched it since forever.
Old Dec 5, 2009 | 10:57 PM
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http://www.pilothid.com/

is that it?

have you tried that number. more than likely you are going to have to buy new bulbs unless they have a life time warranty.
Old Dec 5, 2009 | 11:08 PM
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yea i tried that number, it doesnt work
Old Dec 5, 2009 | 11:09 PM
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yea just tried it. Did they go out of business?
Old Dec 5, 2009 | 11:28 PM
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no because i recently bought a hid for my girl's sister. But they sure have horrible customer service
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