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Bad News for Hatch Rattle Sufferers

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Old Aug 13, 2005 | 07:48 PM
  #1  
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Default Bad News for Hatch Rattle Sufferers

Straight from the top, the south east region represenative for Toyota Corp states that Toyota's Scion division realizes there is an issue with the rear hatch rattle of the Scion tC. However they are deaming the situation a 'normal' part of the cars design and at this time, are not offering a perminent fix.

They told me that they have tried "everything". From completly removing the rear glass, installing more silicone sealent, extending bump stops, strut replacment, complete hatch replacements, etc... and nothing has resolved the rattle issue.
They said that they will contact me if a fix is found. What a bunch of BS!

bah...
Old Aug 13, 2005 | 08:12 PM
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gotta love it...
Old Aug 13, 2005 | 08:55 PM
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My xB's hatch rattles like hell too.
Old Aug 13, 2005 | 09:58 PM
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thats bullcrap! mine is pretty bad and they tried blaming it on my audio stuff which is more cow dung if you ask me... where did they say the rattle was coming from cause i cant figure it out...
Old Aug 13, 2005 | 10:51 PM
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They made it so they should fix it.
Old Aug 13, 2005 | 11:00 PM
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So why did they issue a TSB for the hatch rattle if it won't fix it???

Kevin
Old Aug 13, 2005 | 11:25 PM
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for those that have the hatch rattles.. what year is your tC?
Old Aug 14, 2005 | 12:20 AM
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click here for the tsbs....print the list and take it with you to the dealer when you get service. make sure they are done
Old Aug 14, 2005 | 01:30 AM
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just turn the music up and stop whining.
Old Aug 14, 2005 | 02:10 AM
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10 complaints to the BBB is all it takes.... lets do it, we can get AT LEAST 50 complaints
Old Aug 14, 2005 | 02:21 AM
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Originally Posted by mikek6789
10 complaints to the BBB is all it takes.... lets do it, we can get AT LEAST 50 complaints
How do we do that?
Old Aug 14, 2005 | 03:55 AM
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hatch rattle...non yet. i have 7000 miles on my 05 tc
Old Aug 14, 2005 | 04:25 AM
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Default hatch rattle

I got my car used- yeah used. built in 08/04. Rattled from day one, even though I didn't notice when I test drove it.

I have taken some foam insulation (sticky on one side) and cut pieces where the rubber stops meet each other (4 total) . Also, when I close the hatch, I just close it enough to hear it click. Don't slam it, just pull it down until it touches, then gently push down until it clicks shut. That has to do with the strut problem I think.

I haven't had a rattle since then, and I can hear any little noise that shouldn't be there.
Old Aug 14, 2005 | 04:26 AM
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for those of you haven't experience yet...you will at least for the 2005 model, cause the more you use the hatch, the more you will notice the rattle getting louder and louder, and i got 11000 miles on mine
Old Aug 14, 2005 | 04:31 AM
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Well,
I hope there is a fix. I havent taken mine in yet to get checked out, being that it is two weeks old, but i have had the hatch rattle from day one
Old Aug 14, 2005 | 04:58 AM
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Originally Posted by terra_tC
Well,
I hope there is a fix. I havent taken mine in yet to get checked out, being that it is two weeks old, but i have had the hatch rattle from day one
i wonder what your VIN is.. i always ask this when people have problems.. last 6 digits of the VIN.. don't want the whole thing for security reasons..
Old Aug 14, 2005 | 05:16 AM
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Im selling my tC within a year if they dont fix the damn hatch rattle.
Old Aug 14, 2005 | 08:39 AM
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for those that have the hatch rattles.. what year is your tC?
My 06 rattles a little and it only has 2000 miles on it.
Old Aug 14, 2005 | 09:43 AM
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Originally Posted by bdballer69
for those of you haven't experience yet...you will at least for the 2005 model, cause the more you use the hatch, the more you will notice the rattle getting louder and louder, and i got 11000 miles on mine

Really? 20k miles on an 05 an nothing yet.

And as far as "Coming from the top" on the comment... that is far, far from the top. I have also heard rumors "from the top" regarding everything else about the tC that were full of it. Take it to a dealer that knows what they are doing. A good tech should be able to isolate the rattle and fix it... It doesnt matter if Scion has an official fix for it. A skilled tech (or definitely a good private mechanic) should be able to fix it once they isolate it.
Old Aug 14, 2005 | 02:28 PM
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Originally Posted by gwtc
Originally Posted by mikek6789
10 complaints to the BBB is all it takes.... lets do it, we can get AT LEAST 50 complaints
How do we do that?
Let's do it. I already have several cases open with Scion Customer Service, and lately I've been getting sick of my sunroof creaking and my hatch rattling.

I have sent eight letters to Toyota and Scion, each to a different department of the company, regaurding all the garbage I went through at Tustin Toyota, just trying to get them to fix the interior damage they caused my car during routine service and a warranty issue.

It's been a good three weeks, and I have yet to receive so much as a "We're Sorry" from Toyota directly, although Scion Customer Service has been great.

The BBB's website is, of course: http://bbb.com/

Just click on "Lemon Law/Auto Warranty" under "File A Complaint."



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