TERRIBLE CUSTOMBER SERVICE & RELATIONS..........
------------------------
Dont ever buy from this EBAY SELLER: rjcalnan rjcalnan@gmail.com

Ebay item 8055713074 Scion Tc silver chrome marker turn bulb bulbs SET PAIR
Link: http://cgi.ebay.com/ebaymotors/ws/eB...tem=8055713074

I won the item on 04/11/2006 & email I sent to him

Payment in the amount of $14.06 ($9.99 + 3.00 shipping + 1.07 tax) for ebay item # 8055713074 Scion Tc silver chrome marker turn bulbs SET PAIR has been made in full today Tuesday, April 11, 2006. Upon payment completion please send me any applicable tracking number to jakly@ascap.com asap. I also am going to request to have my item won shipped to my work address instead of my confirmed home address. My work address is as follows:

Jefferson XXXX
XXXXX
XXXXXXXXXXXXX
XXXXXXXXXX
New York, NY XXXXXXX

If you have any questions or concerns please feel free to contact me via email or call 917-XXX-XXXX. Thank you for your time and cooperation.

Jefferson Akly

RESPONCE FROM SELLER 04/11/2005

Hi Jefferson - thanks for writing.

I have to ship to the address provided through Paypal. They're shipped
first class though with no tracking or insurance so they'll be waiting
at your house.

thanks!
rich

NO MENION IF THEY WENT OUT YET......So I wait a couple of days.

NO RESPONCE WHAT SO EVER....So I send him a question

Question to seller 04/13/2006

just want an update havent gotten anything in the mail yet.....

Answer from seller on 04/15/2006

You're kidding right? These were just paid for on the ELEVENTH!!!

I got the Bulbs yesterday 04/18/2006

EMAIL TO SELLER TODAY 04/19/2006

You see now you didnt have to be nasty about it I was just asking. I got
them yesterday. 2-3 days after you replied. ou couldve just have been
like well you paid this day and I shipped this day expect between X & X
amount of days and if you dont get anything in the mail by Date then
contact me back....

Im not gonna leave negative feedback like I could but I did want to air out
how you handled my question to find out what's up.

The very least you can do is leave me positive feedback for paying you promtly....w/out any issues...upon your feed back I'll leave feed back.

RESPONCE FROM SELLER 04/19/2006

hat reason do you have to leave negative feedback? Did you buy a seller
being nice, or a product which you got QUICK?

If you wanted to buy "niceness" I would have been happy to sell it to
you for additional money.

rich

p.s. - I haven't left feedback for you, and won't until I get it from
you. That policy came about, ironically enough, because of buyers like
you with unrealistic expectations. So now you know.

EMAIL TO SELLER 04/19/2006

Look honestly I dont expect anything from anyone. But so far you have been the most rudest seller I've encountered. As you can see I've been around for a while. Since I've been here I think I may have left only one negative feedback and that is being generous I think. There was no reason for the whole "are you kidding me" comment and this email just proves the low class sales person you are. I have no issues with the bulbs -- as of yet -- hopefully the fruit does fall far from the tree in this case.

Don't expect any more business from me. And believe me i will make sure people know about this and it doesn't have to be through negative feedback...because thus far on the bulb aspect there hasn't been any issues. Shipping was decent/good. But your customer relations is terrible.

Good luck with your little bulb business. Tighten up your sales game and customer service, because remember with out customers your just an idiot with bulbs and no one to sell to.

 

I disagree with the negative feedback, that would be kind of dumb, just for an email reply.

Of course he could have worded his response better, but I wouldn't be emailing a seller TWO DAYS after payment to find out why I didn't get something in the mail already and would be kind of annoyed if a buyer did that to me.

Bottom line - you got what you ordered, as described, in just a week after payment. That's not bad for most eBay transactions. To me, it sounds like you were a little impatient...

No reason to consider negative feedback - or even mention it to him.

And he probably replied the way he did the second time b/c he was likely just confused why you would even think to leave neg feedback for something like that and thought you were a moron or something.

 

Like I said I was just asking for an update...nothing specific...thats all...and I only mentioned I hadnt gotten anything yet. i didnt expect to have it in 2 days...Iknow transactions take almost 1 busniess week to receive..

The point is here is his terrible customer service & relations...

I didnt plan to leave negative feedback....

the bulbs are nice...I got them in 7 days...which isnt fast shipping like he is claiming.

All I wanted was a hey I mailed them this day and you'll get theem between x & X days thats all...

 

it was said to ya before...u ordered them a few days before a holiday weekend....i won an auction on ebay on the 11th...and i received it on the 17th. which i thought was rather quick despite the fact that there was a hoiliday coming up.

 

I feel that your posting here is inapproriate. You got what you paid for, in proper condition, in a timely manner. Just because you were impatient, does that make the seller BAD?

Should the seller warn other sellers that you ae impatient, by his standards? NO!

So, just step back and realize you over reacted. I suggest you edit the subject line to something more appropriate, otherwise members here will just not take your future posts seriously

 

everyone is missing the point here...which is fine everyone is entitled to their own person opinion here. If this thread really irritates people then have the mod deliete it. I said what i wanted to say regardless if people agreee with me or even understand the point of the post.

 

^ I would have to agree.

 

I think the seller could have been a little more professional then "Are you kidding me?" but I probably wouldn't have made a big deal about it.

 

WOW why does this even need to be discussed the seller just asked if the buyer was joking when the buyer was expecting next day delivery when he paid only $3.99 for shipping! COME ON!

 

Did you even stop to consider the fact that the vendor has a few hundred items that are constantly on sale?

and that with such a high-volume business (relatively, for a one-person operation), that it could take a while to respond to all of his messages?

I regret to inform you that the world does not revolve around your $14.06

 

I agree with the buyer. I don't care what the buyer's question was, there is no reason to be rude to a customer. Why would anyone want to buy from someone who holds his customers in such low regard. With a change of phrase that seller could have had a customer for life instead of negative referrals. To the buyer: Don't worry about posting negative or positive feedback; just post HONEST feedback. The system works best that way.

 

yeh but why not run to pep boys to buy these lights? y buy them off of ebay? and wait a week to get them? u would have to have enough common sense to realize that these wont be delivered within 2 or 3 days. there r things that u could / should buy from ebay and things u should just run to the auto parts store to buy and i think these lights were the perfect example to run to the store and pick them up.

 

pep boy actually doesnt carry crhomes that burn orange they usually burn blue....im keeping it cleann legit.

And liek i said b4 its not a question shipping time...

its about customer service...and lock of respect for their customers...

Is it really that hard to see the point?

Like i said everyone will have differant opinions...and that is 100% fine with me but to attack me for my personal feelings....wtf kind of ish is that really?