Getting a refund from ZPI...
Senior Member
StyleWagons
SL Member
Scion Evolution
Joined: Mar 2004
Posts: 1,459
JohnnyBlazed, why don't you set up a PayPal account and I will be the first to donate some money to you to cover your legal costs. Cheezy business practices like this chap my azz and there is really only one way to make an impression on such lame shysters. If we all look out for each other these guys will go away quicker! 
Senior Member
SL Member
Joined: Nov 2005
Posts: 4,613
Some very good information to point out. ZPI's practices are definatly questionable...
It has now been nearly 30 days since ZPI publicly acknowledged that they owe him the money, and yet they STILL have not returned it to him. Instead they seem intent on purposely witholding the return of the money they have publicly admitted they owe as long as they possibly can.
This may even break federal law:
http://www.ftc.gov/bcp/conline/pubs/.../mailorder.htm
It has now been nearly 30 days since ZPI publicly acknowledged that they owe him the money, and yet they STILL have not returned it to him. Instead they seem intent on purposely witholding the return of the money they have publicly admitted they owe as long as they possibly can.
This may even break federal law:
The Rule requires that when you advertise merchandise, you must have a reasonable basis for stating or implying that you can ship within a certain time. If you make no shipment statement, you must have a reasonable basis for believing that you can ship within 30 days. That is why direct marketers sometimes call this the "30-day Rule."
If, after taking the customer’s order, you learn that you cannot ship within the time you stated or within 30 days, you must seek the customer’s consent to the delayed shipment. If you cannot obtain the customer’s consent to the delay -- either because it is not a situation in which you are permitted to treat the customer’s silence as consent and the customer has not expressly consented to the delay, or because the customer has expressly refused to consent -- you must, without being asked, promptly refund all the money the customer paid you for the unshipped merchandise.
If, after taking the customer’s order, you learn that you cannot ship within the time you stated or within 30 days, you must seek the customer’s consent to the delayed shipment. If you cannot obtain the customer’s consent to the delay -- either because it is not a situation in which you are permitted to treat the customer’s silence as consent and the customer has not expressly consented to the delay, or because the customer has expressly refused to consent -- you must, without being asked, promptly refund all the money the customer paid you for the unshipped merchandise.
Senior Member
SL Member
Joined: May 2005
Posts: 2,366
From: HB, CA
nice find zer0...maybe this will help JohnnyBlazed. if the company he was dealing with could not uphold their end of the contract (for whatever reason), he seems entitled to a refund based upon the law. just my opinion.
Admin Emeritus
SL Member
Joined: Jan 2005
Posts: 14,570
From: University Place, WA
For those who bogged down reading the FTC site or didn't go there (it's very clearly written), here is a brief recap of one tiny bit of the federal rules...
For mailorder (or telephone or internet) sales, if it will take the seller longer than 30 days to get the product to the buyer, the seller MUST inform the buyer.
At that point the buyer can either agree to wait, refuse to wait, or not respond. If the buyer says "OK," the deal stands, but with a new projected delivery date. If the buyer doesn't respond, the order still stands and the seller either must get the product or a refund to the buyer within another 30 days. If the buyer refuses to wait, a refund MUST be issued.
If the product still won't make it to the buyer at 60 days, the seller must AGAIN contact the buyer. This time if the buyer refuses to wait or doesn't respond the seller MUST issue a refund without being asked. Only if the buyer says "OK" is the deal still on.
That second scenario applies every 30 days after that. No response, or a refusal to wait requires a refund.
How soon must that refund be given?
If the buyer paid by cash, check, or money order, seller must refund the correct amount by first class mail within seven working days after the order is cancelled.
If the buyer paid by credit, seller must credit the customer’s account or notify the customer that the account will not be charged, within one customer’s billing cycle, after the order is cancelled.
There's a lot more, but that covers the basics. Once a seller has had a customer's order for 60 days, the customer must either have the product, OK the delay every 30 days, or get an automatic refund.
Hope that helps.
Tom
For mailorder (or telephone or internet) sales, if it will take the seller longer than 30 days to get the product to the buyer, the seller MUST inform the buyer.
At that point the buyer can either agree to wait, refuse to wait, or not respond. If the buyer says "OK," the deal stands, but with a new projected delivery date. If the buyer doesn't respond, the order still stands and the seller either must get the product or a refund to the buyer within another 30 days. If the buyer refuses to wait, a refund MUST be issued.
If the product still won't make it to the buyer at 60 days, the seller must AGAIN contact the buyer. This time if the buyer refuses to wait or doesn't respond the seller MUST issue a refund without being asked. Only if the buyer says "OK" is the deal still on.
That second scenario applies every 30 days after that. No response, or a refusal to wait requires a refund.
How soon must that refund be given?
If the buyer paid by cash, check, or money order, seller must refund the correct amount by first class mail within seven working days after the order is cancelled.
If the buyer paid by credit, seller must credit the customer’s account or notify the customer that the account will not be charged, within one customer’s billing cycle, after the order is cancelled.
There's a lot more, but that covers the basics. Once a seller has had a customer's order for 60 days, the customer must either have the product, OK the delay every 30 days, or get an automatic refund.
Hope that helps.
Tom
Senior Member
SL Member
Joined: Jan 2005
Posts: 692
From: Louisville, KY
I hope all this gets worked out. Especially since "ZPIracing"s last login was June 13th. I'd say at this point they have all but dissapeared from the site.
Although I believe there have been one or two posts made from a couple different SN's.
Although I believe there have been one or two posts made from a couple different SN's.
Senior Member
SL Member
Joined: Dec 2004
Posts: 2,114
From: Cape Coral, Florida
Originally Posted by JohnnyBlazed
he wanted me to delete the thread and then he said I'd get my money
Tell him you'll keep this thread at the top until you see your money. Everyday a new person or 2 read this thread and are scared off from purchasing anything from them.
If you delete this thread more people are going to get screwed.
Senior Member
SL Member
Scinergy
Scion Evolution
Joined: Feb 2004
Posts: 598
until they give you a reason? would you be happy if you were johnny? i think if you were out 2000 dollars, youd have a reason, but since it isnt you, everythings fine. dont you feel the least bit sorry for this guy?
Senior Member
Scikotics
SL Member
Joined: Jan 2005
Posts: 7,374
From: www.scikotics.com
It doesnt matter what ZPI does now in my eyes until they pay the guy the money they owe him.
And my only stake in this is someone who was highly interested in the upcoming turbo kit for the xB.
This is 18 pages of crap that comes to down one simple thing. One person is owed money by one company and that company has refused to give it to him,
And my only stake in this is someone who was highly interested in the upcoming turbo kit for the xB.
This is 18 pages of crap that comes to down one simple thing. One person is owed money by one company and that company has refused to give it to him,
Senior Member
Music City Scions
Scikotics
SL Member
Joined: Jun 2005
Posts: 16,747
From: TN
Originally Posted by FrankenScion
It doesnt matter what ZPI does now in my eyes until they pay the guy the money they owe him.
And my only stake in this is someone who was highly interested in the upcoming turbo kit for the xB.
This is 18 pages of crap that comes to down one simple thing. One person is owed money by one company and that company has refused to give it to him,
And my only stake in this is someone who was highly interested in the upcoming turbo kit for the xB.
This is 18 pages of crap that comes to down one simple thing. One person is owed money by one company and that company has refused to give it to him,
Not quite the summation, but whatever..
