I have had this kit for almost a year and I love it. Everyone who asks me where to get HIDs from I direct them to you guys.

 

Cliffud,

I've purchased your HID product 10 months ago and everything was fine until as of late. One side of the kit isn't working well.

Problem:
After turning on the HID kit, both lighting unit works well. Usually I would hear a sound from both unit once the light was switched on, but lately one side is producing an unusually louder sound. After 10 seconds or so, one bulb will turn off.

Afterward, I switched the bulb to different ballasts. It turns out the bulb was causing the problem and not the ballast. I was wondering what is the warranty policy for bulb replacements. $60 is pretty expensive to replace a bulb used for only 10 months.

 

Where is everyone placing the relays for their kits. The website says the relays are not waterproof.

 

Hey Clifford,
I sent you an e-mail a couple of days ago and haven't heard anything back. My Driver side Bulb only flickers when I turn them on then dies completely. I switched the bulbs and the Passenger side works fine. Please let me know what I need to do. Thanks
Ben.
Benman9245@gmail.com
Hope everything is well!

 

Been a few days and havent heard anything, seems Cliff fell off the band wagon

 

x2, I never heard anything back from him. It has been almost 3 weeks for me.

 

This is my second issue with the ballast from the kit.

 

haven't seen Cliff online for while now. I send him a PM asking HID for F150 on July 31. i haven't got an response from him yet. I just hope everything is ok with him.
My tc's 4300k MobilHID still running strong.

 

Looking back 3 pages of comments...something sounds fishy.

 

someone cooking fish?

 

lol^^^ He responded to me saying he would take care of the bad ballast, and asked if I needed a bulb as well. I responded back, and haven't heard an answer yet.

 

Yeah my bulb is dimmer now, I tried it on the other side and its not as bright as it was. I just want a new kit...lol

 

faux_ghost,

how long you had your kit? (I want to see how fishy it gets.)

 

had the kit almost 2 years now, first issue with the ballast was after the first year or so. replaced it and now having the same issue.

 

Crap, I really need this bulb...I have to have my car inspected! I hope everything is ok.

 

I had to swap out my HID with a halogen, yuck. Now I'm able to drive at night though....

 

Sent you a PM for your information. I got ya covered man. Don't worry.

 

Your best bet for mounting your relay is to mount it in a place where it won't be exposed to the elements. Another thing that I've noticed when installing lights locally is to mount the relay with the wires facing down so no water can pool up on the relay itself where the prongs are located.

 

Hey Ben,

Just e-mailed you back. A bulb is on the way out to you today.

Sorry for missing your e-mail and the post.

Clifford

 

Clifford!
Back in Business! Thanks man, I really appreciate this.
Ben