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Old Sep 8, 2009 | 11:47 PM
  #3321  
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yeah my ballast went out last week and emailed them and still not heard back,guess i will go elsewhere to get a replacement.......pretty lame if you ask me.......guess i will get a set of ballast from operatic
Old Sep 10, 2009 | 12:29 AM
  #3322  
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same here, i need a replacement for the bulb..and they out of business. i guess i just go buy a new set from Operatic since only $100 with overnight shipping
Old Sep 11, 2009 | 08:12 PM
  #3323  
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Originally Posted by daneisthegreatest
i went to the site today and it said that they are not selling HID kits anymore, is this just off the website or are you quitting for good?
Hey guys, the company is still in business, the products are just geared more towards the agricultural industry. As far as any warranty issues are concerned, they will still be honored. I haven't left you guys out in the cold!

Sorry for the delayed response to this thread, as you can imagine, there have been a lot of changes around here and to the site recently. If you guys have any questions or warranty issues, please let me know via the contact page here:

http://www.mobilehid.com/contactinfo.htm

Thanks.

Clifford
Old Sep 11, 2009 | 08:16 PM
  #3324  
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Originally Posted by faux_ghost
Still no sign of my replacement ballast after a week and a half...
Faux ghost - what's your name? I need to put your name on the ballast package that is shipping to your address

Thanks.

Clifford


**EDIT**

You might want to check around - I double checked on your package and it shows as delivered via USPS.

Label/Receipt Number: 9101 1288 8230 0810 3641 86
Class: Priority Mail®
Service(s): Delivery Confirmation™
Status: Delivered

Your item was delivered at 11:40 AM on August 21, 2009 in DALTON, GA 30721.

Detailed Results:

* Delivered, August 21, 2009, 11:40 am, DALTON, GA 30721
* Arrival at Post Office, August 21, 2009, 8:59 am, DALTON, GA 30721
* Processed through Sort Facility, August 21, 2009, 12:23 am, CHATTANOOGA, TN 37421
* Processed through Sort Facility, August 20, 2009, 12:23 am, PHOENIX, AZ 85043

Last edited by cliffud; Sep 11, 2009 at 08:26 PM.
Old Sep 11, 2009 | 08:32 PM
  #3325  
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Originally Posted by siupo128
same here, i need a replacement for the bulb..and they out of business. i guess i just go buy a new set from Operatic since only $100 with overnight shipping
If you need a bulb replaced under warranty, please PM me with your purchase information and we'll get the warranty process started.

Thanks.

Clifford
Old Sep 11, 2009 | 08:33 PM
  #3326  
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Originally Posted by BZinn1
yeah my ballast went out last week and emailed them and still not heard back,guess i will go elsewhere to get a replacement.......pretty lame if you ask me.......guess i will get a set of ballast from operatic
What's your name? Please call 480.329.2175 so we can get you squared away man.

Thanks.

Clifford
Old Sep 11, 2009 | 08:39 PM
  #3327  
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oooooooo...i just purchased a new set. but thanks for helping me.
Old Sep 11, 2009 | 08:54 PM
  #3328  
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Originally Posted by siupo128
haha..i guess that's not a new law, but why do they sell hid for us before. Now they are selling it to the construction vechile.
We always sold lights for exhibition / track use only. Now we're focusing on construction vehicles. We're still around, just catering to a different market.

Thanks.
Old Sep 11, 2009 | 08:55 PM
  #3329  
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Originally Posted by DarkBox8
Just noticed this on their site....I hope nobody is getting screwed from this

Please note that all HID conversion kits, no matter the source, are not DOT approved if installed outside of the factory. Moreover, in the U.S, this is not street legal for use on public roads. As a result, we officially have ceased all motor vehicle HID sales and are not responsible for site visitors who view this site for information.
Who would get screwed from this? We're still around, we're still honoring our warranties...
Old Sep 11, 2009 | 08:59 PM
  #3330  
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Originally Posted by Benman9245
Three weeks for me and still no bulb, I guess I have to buy a kit from someone else.
This sucks!
Benman, a new bulb is on its way out to you. Along with an EQ shirt - sorry for the delay.
Old Sep 12, 2009 | 02:11 AM
  #3331  
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Originally Posted by cliffud
Faux ghost - what's your name? I need to put your name on the ballast package that is shipping to your address

Thanks.

Clifford


**EDIT**

You might want to check around - I double checked on your package and it shows as delivered via USPS.

Label/Receipt Number: 9101 1288 8230 0810 3641 86
Class: Priority Mail®
Service(s): Delivery Confirmation™
Status: Delivered

Your item was delivered at 11:40 AM on August 21, 2009 in DALTON, GA 30721.

Detailed Results:

* Delivered, August 21, 2009, 11:40 am, DALTON, GA 30721
* Arrival at Post Office, August 21, 2009, 8:59 am, DALTON, GA 30721
* Processed through Sort Facility, August 21, 2009, 12:23 am, CHATTANOOGA, TN 37421
* Processed through Sort Facility, August 20, 2009, 12:23 am, PHOENIX, AZ 85043

Kevin Hughes
Thanks for taking care of us through all of this. still good customer service
Old Sep 14, 2009 | 05:29 PM
  #3332  
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Yea Clifford,
Thanks Man! look foward to not having to worry about being pulled while driving at night.
Old Sep 14, 2009 | 06:58 PM
  #3333  
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cliffud,

pm sent...

Thanks,
Michael
Old Sep 16, 2009 | 04:30 PM
  #3334  
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Got the Bulb, everything is good! Thanks Again.
Old Sep 17, 2009 | 08:08 PM
  #3335  
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sent you an email via your site but ill post here also, i need a kit with 1 H4 8000k and 1 H7 6000k can you do that?
Old Sep 18, 2009 | 10:35 PM
  #3336  
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Hey Cliff! I'm pretty sure i'm not covered but i need a 3000K 9006 bulb. if you can contact me for my new info and payment details that would be cool. thanks!
Old Sep 19, 2009 | 01:08 AM
  #3337  
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I still havent got my replacement ballast, been a few weeks now.
Old Sep 20, 2009 | 08:54 AM
  #3338  
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Dang it! I waited too long!

Me and my stupid broke self.
Old Sep 20, 2009 | 12:29 PM
  #3339  
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Fark!, are they out of business? I need a set of H11 5000 for my gen2 xb.
Old Sep 20, 2009 | 01:51 PM
  #3340  
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I am looking at getting some some new bulbs for my current HID kit that I bought from you awhile back. Can I still get two 5k bulbs from you for my 2008 tC?



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