so TT, has this been resolved yet? did you get your money back or whatever it is you ordered from them? or is it still 7 weeks and counting with out a resolution?

 

Todd and Joe are obviously steps ahead of Kenny in the customer satisfaction field!! I've never talked to Joe personally, but i've read some comments, and he's posted on a thread of my fiance's and i respect him trying to help with problems/issues that he doesn't have to, and just giving input to help others out.

I have personally talked to Todd, and bought a manifold from him. He is ALWAYS quick to email me back, and answer ANY questions i have. I have asked questions about Jeff's car (318-tc) and Todd gets right back to me!

I have experience with ZPI as well... I'm still waiting on parts that i bought in April, and they have THOUSANDS of dollars of my money and i can"t seem to get a hold of Kenny!

i'm not going to go into a ZPI bash.. its a waste of time. but i will say that customer relations/service is a HUGE part of keeping a business alive!!!!!!!!!!!

 

Questions about me?

 

Ok, no biggie man. I understand you are just frustrated. However, it has come to my understanding that your money was refunded and that you are actually waiting for the Credit card to actually show the transaction. Not waiting for the transaction from ZPI. They sometimes bite off a lot, and try to do a lot at one time, and not everything goes smoothly. They have like 10+ cars within the shop as well has trying to satisfy internet customers. I can't say what decisions get made or what not. But it's unfortunate that things go sour with some people.

 

and how did it come to your understanding that his money was refunded?

 

Remember how I tried to tell you and AJ that you guys don't know me, when AJ was spouting all that stuff about my relationship with ZPI. I wasn't joking.

 

that in no way answered my question. i award you no points. and may god have mercy on your sole.

 

They did not refund my money Travis.

So whoever you talked to is blowing smoke up your #$@.

Even if that were true, its ok to take 5 weeks to give someone there money back?(I ordered the parts over 7 weeks ago, just giving them some benefit of the doubt)

I got it refunded the worse way possible.....at least in my eyes. I handled it through my cc services.

As long as they take care of you Travis They loose you and man you'll never here the end of it.

Regards-

Todd

 

I think you missed the point Brett. Point is, I don't have to answer your question. Todd, stay cool bro. Keep up the good work. Wish much success and love.

Exit's RhythmnSmoke...

 

i would just like to know why somone with absolutely no involvement in this situation, can get more iformation about the status of todd's money, than todd himself?

 

Travis if what you wrote is true and someone there actually told you about my situation and told you my money was refunded........

proves my point..

ZPI IS ONE UNPROFESSIONAL OPERATION!!!!!

I rest my case.

On a side note, Travis I seriously hope you made that up just to make yourself look closer to them....that I can swallow. if its true, please accept my apology now but that was a bad move.


Regards-

Todd

This better not get deleted and as a paying sponsor I have played within the rules and guidelines.

 

i hope everything works out in your favor Todd. You are a good guy, and deserve more respect than you are getting at this point in time.

 

I can vouch for todd as he is a great person and great to deal with he kept me very updated through out the whole deal with the kit and met a very hard deadline. Todd, much luck on ur experience with ZPI.

+1 for Turbo Toyotas

 

+2 for Todd!

318.. I pm'd you about some things and you never responded! I'm working with Todd right now with my tc and I asked him about your car.

 

It seems to me like this happens a little to often.
Maybe they get their stuff 2 days after they post because ZPI read the post as was like "Oh $hit, we better get that sent"

Just a thought.

 

bump for a resolution

 

I fixed my issue on my own..............

but that still doesn't fix there problems.



Todd

 

Word todd. BBB is come a knocking...

 

glad you at least fixed your issue, todd. +1 for eventually getting a resolution...

 

Yeah, but I think his resolution was stopping payment on the credit card transaction. I dont' think ZPI resolved the issue.