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-   -   2014 tC Sunroof Shattered!! Pictures.. (https://www.scionlife.com/forums/scion-tc-2g-aero-exterior-1825/2014-tc-sunroof-shattered-pictures-225870/)

skullKrusher6 11-27-2013 08:54 PM

2014 tC Sunroof Shattered!! Pictures..
 
12 Attachment(s)
Alright. So I just bought a 2014 tC on October 3rd. I've had the car for 6 weeks and barely have 2,000 Miles on it. On November 21st, I was driving to Staples Center and heard a crack while driving, didnt really think anything of it at the time. I went inside not noticing anything out of the ordinary, I even walked around my car to make sure nothing had struck my car. I came out to my car and noticed that my sunroof was completely shattered. It ____es me off because I know that nothing hit my car, and judging by the looks of the completely shattered sunroof, it wasn't hit by anything. We all know what glass looks like when it is hit by something, and this was not one of those cases.

Is anyone with a new tC dealing with, or already dealt with, the same issue? Toyota obviously denied me under warranty saying it was caused by "outside sources" and I had to fork out $800 bucks to replace it. This is reminding me of the 05-06 tC's with the recalled sunroof part shattering itself.

Ignore the big gaping hole in the middle. That wasn't there when I found my sunroof cracked. That occured as I had to drive my car home from LA and the middle glass started flopping itself off. How does a roof crack all around the edges where the support underneath touches it?

______

draxcaliber 11-27-2013 09:11 PM

contact your insurance carrier. Glass is considered all risk anyway and it should be covered under comprenhensive coverage.

biglilsteve 11-28-2013 12:23 AM

This is the second instance I've seen of a tC2 on this forum having a shattering moonroof. The other guy said it sounded like a gun went off...it was like an explosive shatter.

skullKrusher6 11-28-2013 02:56 AM


Originally Posted by draxcaliber (Post 4133434)
contact your insurance carrier. Glass is considered all risk anyway and it should be covered under comprenhensive coverage.

I was asking if you knew of an instance of this happening to someone. I was stupid and had a super high deductible so I had to bite the bullet, otherwise I would have claimed it.

skullKrusher6 11-28-2013 02:57 AM


Originally Posted by biglilsteve (Post 4133448)
This is the second instance I've seen of a tC2 on this forum having a shattering moonroof. The other guy said it sounded like a gun went off...it was like an explosive shatter.

Do you remember where you found it? Im trying to build my case to Toyota for the arbitration im going through with them now.

FreedomPenguin 11-28-2013 05:23 AM

2014 tC sunroof shattered!! info please
 
Dude, someone totally busted your ____ in. I hope it's resolved. That is what it looks like to me.. Idk man. I've had my 13 from hot to sub freezing temps and I hear crackles but no anything other than noise

Defective glass?

skullKrusher6 11-28-2013 05:56 AM


Originally Posted by FreedomPenguin (Post 4133463)
[TABLE]Dude, someone totally busted your ____ in.[/TABLE] I hope it's resolved. That is what it looks like to me.. Idk man. I've had my 13 from hot to sub freezing temps and I hear crackles but no anything other than noise

Defective glass?

I honestly doubt it. The big hole wasnt there until after I drove it home. It just looks too perfect to have been smashed in. I mean come on, how the heck does it crack in a perfect square?

KidJustin 12-02-2013 05:19 PM


Originally Posted by skullKrusher6 (Post 4133454)
Do you remember where you found it? Im trying to build my case to Toyota for the arbitration im going through with them now.

it was on this forum, years back. use the search function to find the details, but i don't remember him telling us a resolution.

Newman 12-02-2013 09:15 PM

i think it must have been a rock. it breaks the glass depending on force involved a size of rock. i have thrown rocks before that (accidentally) hit windows and made almost perfect circles w/o much cracking around the hole. again, it depends on how the rock hit and from what angle -all that physics stuff.

I hope the glass shop can fix this for you. and also hopefully your deductible isn't very large because the warranty on this car doesn't cover glass damage.

KidJustin 12-02-2013 10:06 PM

actually from what i recall in the first time this issue was posted...

i think the windows were down while driving on the fwy and the with the sunroof closed, enough pressure built up and shattered the glass. biglilsteve might be able to remember too.

Newman 12-02-2013 10:30 PM

i never open my sunroof really and i often drive with windows open in summer, even on highway. is that dangerous? why would pressure be building up in that small space where the sunroof is? the air goes into the car and goes out.

biglilsteve 12-02-2013 11:06 PM

Here's the thread KJ and I are referring to. This guy said he was driving with his windows up though...

https://www.scionlife.com/forums/sho...d.php?t=203897

Newman 12-02-2013 11:22 PM

nice thread. weird event for sure. this is someone's post from that thread whose experience with the issue is the same as mine (except the open sunroof bit):


Originally Posted by ADGE (Post 3855606)
I always drive around at freeway speeds (55-75mph) with the sunroof cracked open. Sometimes I have the side windows up, half down, fully down, A/C on, off whatever. I've never had any problems with mine besides the random rattling noises, which I assume are from cheap parts.

This is quite ridiculous. But thanks DFWGTO for informing us about this. Sorry you have to go through this.


keeev 12-03-2013 08:15 AM

"“The dilemma is that vehicle manufacturers believe it’s an impact break,” says Beranek. “Some of the higher-end cars are covering it under warranty if the customer says, ‘I wasn’t even in the car, I wasn’t even driving it.’ Those that say, ‘I was driving down the road and there was no reason for the sunroof to blow out and it just did’ well then the manufacturers are going to say it is impact related. Until injuries occur vehicle manufacturers still have the option to charge the customer for the replacement. If they can pass off the cost to the customers, they’re going to.”"

Source: http://www.usglassmag.com/AGRR/Backi...k__Feature.htm

In short, an investigator is hypothesizing that the glass is cheaply made or thinned out to reduce the weight of distribution to the automotive companies, therefore affecting the quality of the glass. This hypothesis hasn't been confirmed and I'm only basing it off this one article, which touches on the same issue that you and the other person have/had.

He further explains:
1.A crack around the edges signifies that there's a mechanism fault - meaning that something was not assembled correctly in the factory.

2.If there is a sign of a concentrated impact, like a hole, then something has most likely hit the glass causing it to shatter.

3.If everything just completely shattered, then it's most likely pressure related.

Based on this article, I would assume that it's a faulty window or the factory that assembled did not mount it properly.

BrookeRN 12-03-2013 03:03 PM


Originally Posted by skullKrusher6 (Post 4133431)
Alright. So I just bought a 2014 tC on October 3rd. I've had the car for 6 weeks and barely have 2,000 Miles on it. On November 21st, I was driving to Staples Center and heard a crack while driving, didnt really think anything of it at the time. I went inside not noticing anything out of the ordinary, I even walked around my car to make sure nothing had struck my car. I came out to my car and noticed that my sunroof was completely shattered. It ____es me off because I know that nothing hit my car, and judging by the looks of the completely shattered sunroof, it wasn't hit by anything. We all know what glass looks like when it is hit by something, and this was not one of those cases.

Is anyone with a new tC dealing with, or already dealt with, the same issue? Toyota obviously denied me under warranty saying it was caused by "outside sources" and I had to fork out $800 bucks to replace it. This is reminding me of the 05-06 tC's with the recalled sunroof part shattering itself.

Ignore the big gaping hole in the middle. That wasn't there when I found my sunroof cracked. That occured as I had to drive my car home from LA and the middle glass started flopping itself off. How does a roof crack all around the edges where the support underneath touches it?

Okay, so the exact thing happened to me last night in my 2013 tC RS 8.0 while driving home from work. Sounded like a gunshot above my head, glass went everywhere.

I am heading to the dealership today, this is for sure a Scion issue--there were no other cars or semi trucks around me that could have kicked up a rock.

_____

Newman 12-03-2013 10:13 PM

in that case say you were NOT driving the vehicle when it happened. it was parked and you saw it happen because you were right next to it. I wonder what they would do.

KILLER 12-04-2013 03:53 PM

Some A-Hole threw a Spark Plug at your car, noticed it, then picked up the evidence and left. They did it either dickin around or on purpose.
Most Big retail stores have parking lot cameras. This is why I ALWAYS park my car in bright areas when dark and if there are cameras even better.
Anyway, its possible for it to crack on its own but rare. Dealers give you a lot of ____ so they wont have to replace parts specially when you dont present any solid proof.

BrookeRN 12-05-2013 04:18 AM


Originally Posted by BrookeRN (Post 4133903)
Okay, so the exact thing happened to me last night in my 2013 TC RS 8.0 while driving home from work. Sounded like a gunshot above my head, glass went everywhere. I am heading to the dealership today, this is for sure a Scion issue--there were no other cars or semi trucks around me that could have kicked up a rock.

Great news! The dealership is replacing my sunroof! They still cannot explain to me why or how it happened but they are reporting it to Toyota. Based on what I have researched and hearing of others having "rattling" sunroofs and then these "spontaneous implosions" it may be a manufactures issue...who knows.

skullKrusher6 12-17-2013 03:47 AM


Originally Posted by keeev (Post 4133889)
"“The dilemma is that vehicle manufacturers believe it’s an impact break,” says Beranek. “Some of the higher-end cars are covering it under warranty if the customer says, ‘I wasn’t even in the car, I wasn’t even driving it.’ Those that say, ‘I was driving down the road and there was no reason for the sunroof to blow out and it just did’ well then the manufacturers are going to say it is impact related. Until injuries occur vehicle manufacturers still have the option to charge the customer for the replacement. If they can pass off the cost to the customers, they’re going to.”"

Source: http://www.usglassmag.com/AGRR/Backi...k__Feature.htm

In short, an investigator is hypothesizing that the glass is cheaply made or thinned out to reduce the weight of distribution to the automotive companies, therefore affecting the quality of the glass. This hypothesis hasn't been confirmed and I'm only basing it off this one article, which touches on the same issue that you and the other person have/had.

He further explains:
1.A crack around the edges signifies that there's a mechanism fault - meaning that something was not assembled correctly in the factory.

2.If there is a sign of a concentrated impact, like a hole, then something has most likely hit the glass causing it to shatter.

3.If everything just completely shattered, then it's most likely pressure related.

Based on this article, I would assume that it's a faulty window or the factory that assembled did not mount it properly.

Thanks for responding! I Am for sure gonna use that in my arbitration with Toyota.

skullKrusher6 12-17-2013 03:49 AM


Originally Posted by BrookeRN (Post 4133903)
Okay, so the exact thing happened to me last night in my 2013 TC RS 8.0 while driving home from work. Sounded like a gunshot above my head, glass went everywhere. I am heading to the dealership today, this is for sure a Scion issue--there were no other cars or semi trucks around me that could have kicked up a rock.

YEP!!! Exact same thing happened to me too. Congrats on having Toyota fixing your roof though. They basically told me to ____ off and I had to fork out $800 bucks to get it fixed. Hopefully through arbitration I can recover my funds.

skullKrusher6 12-17-2013 03:50 AM


Originally Posted by BrookeRN (Post 4133903)
Okay, so the exact thing happened to me last night in my 2013 tC RS 8.0 while driving home from work. Sounded like a gunshot above my head, glass went everywhere. I am heading to the dealership today, this is for sure a Scion issue--there were no other cars or semi trucks around me that could have kicked up a rock.

Brooke, what State are you in, if you don't mind me asking?

________

skullKrusher6 12-17-2013 04:07 AM

If anybody has pictures of their tC damage, please upload them to this thread so I have more evidence. Thank you and I really appreciate it.

TC805 06-28-2014 04:15 PM

2012 Scion tC Sunroof burst..
 
I have a 2012 Scion tC, perfect condition until this last Thursday morning. I was commuting to work, windows up, A/C is off, sunroof and visor closed, I was only a few minutes into my drive when I heard what sounded like a shotgun go off next to my face.
This was followed by the sound of exploding glass and then huge gust of wind. I clearly new a window had broken so I pulled over. After stepping out of the vehicle I realized that the window broke from the inside outward and you can tell by the pictures
it exploded outward.

After doing only 30 seconds of research I found numerous cases of the exact same scenario and description. Toyota is denying that they have a problem but I wont settle for that being the case. I am gathering evidence now of tC drivers this has happened to,
because I want to make sure this issue is fixed before it happens again to myself or someone else and causes injury or an accident.

_______

susieseventeen 07-03-2014 06:39 PM

2011 tC shattered/exploded
 
The same thing happened to my car on the interstate on my way to class just the other morning. I'm having a hard time finding someone to replace it. I don't have a good relationship with my closest dealership which is another story in itself... How did everything turn out for you guys?

TC805 07-03-2014 07:20 PM


Originally Posted by susieseventeen (Post 4153498)
The same thing happened to my car on the interstate on my way to class just the other morning. I'm having a hard time finding someone to replace it. I don't have a good relationship with my closest dealership which is another story in itself... How did everything turn out for you guys?

Sorry to hear that it happened to you as well. The dealership wouldnt replace it, Toyota warranty said its not covered and dont believe me despite all the evidence I gave them and Toyota corporate has claimed it was from "outside sources" despite the very very clear evidence that her hypothesis is physically impossible. They also dont care to see photos of the incident...they told me "Toyota does not feel that this is an issue". Im now taking my case further and have taken to social media. Good luck and if your case is as unfortunate as mine, please follow up and possibly we can help one another build a case.

beartaylor1050 12-17-2015 11:24 PM

2 Attachment(s)
I was driving my 2014 Monogram tC this morning and the front glass busted. I was on the interstate and it sounded like a gun shot and the sound of glass going everywhere. When I got to work an hour later, i saw my glass busted.
I am going to take my car to the dealership in the morning and see what they will do.

CTonjes 04-18-2016 07:59 PM

This is crap people! I own a 2014 tC and this happened to me a couple of months ago. I have since kept it parked in the garage. When it happened my entire family was in the car. The sound was that of a gunshot, so much so, I reached back to wake my children up to make sure they were not shot.
https://scontent.fsnc1-1.fna.fbcdn.n...ce&oe=57B66B8F

Blvcksmith 08-15-2019 08:17 PM

Same
 

Originally Posted by skullKrusher6 (Post 4133454)
Do you remember where you found it? I'm trying to build my case to Toyota for the arbitration I'm going through with them now.

The same thing just happened to me today!! What should I do???

https://cimg4.ibsrv.net/gimg/www.sci...236a1552c4.jpg

Shattered sunroof

________

MR_LUV 08-15-2019 10:38 PM

Updated
 

Originally Posted by Blvcksmith (Post 4295109)
The same thing just happened to me today!! What should I do???

https://cimg4.ibsrv.net/gimg/www.sci...236a1552c4.jpg

Shattered sunroof

Still an Ongoing Problem:

Exploding Sunroof Cases Head to Court

Senators Press Auto Industry on Exploding Sunroofs

Exploding Sunroofs: Danger Overhead

Shattering Sunroofs Might be More Common than you Think

The glass in my SUNROOF blew off today while I was driving 60mph down the freeway!!!

Scion tC1 or tC2 Sunroof Deflector solution..

NHTSA probe's Toyota Scion Moonroof Failures..

2013 Scion tC RS 8.0 Shattered Glass Roof

2014 Monogram tC Front Glass Roof Shattered.

Sunroof Glass Shattered..Replacement?

Moon Roof Glass Exploding(https://www.scionlife.com/forums/ima.../multipage.gif 1 2 3)

It cost $1400 to fix the Sunroof on my tC

My Sunroof Shattered--Apparently By Itself!

I didn't know I bought the EXPLODING ROOF option (https://www.scionlife.com/forums/ima.../multipage.gif 1 2 3 ... Last Page)

:eek:

__________________

Blvcksmith 08-16-2019 03:09 AM


Originally Posted by skullKrusher6 (Post 4134838)
If anybody has pictures of their tC damage, please upload them to this thread so I have more evidence. Thank you and I really appreciate it.

https://cimg0.ibsrv.net/gimg/www.sci...d2905b2c7.jpeg
https://cimg1.ibsrv.net/gimg/www.sci...e8d92d736.jpeg

Cracked sunroof

Cutlass89 08-22-2019 09:55 PM

Thinking about getting body color match protective outer tint for mine. Never open it, wonder if it will help?

__________________


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